Business Analyst

Edupoint Educational Systems Mesa , AZ 85205

Posted 1 week ago

Edupoint Educational Systems, a Leader in K-12 Software Innovation and a "Top Companies to Work For" recipient is currently seeking an experienced full-time Business Analyst to join our growing team of professionals. The primary purpose of the State Reporting Code Business Analyst (SRC BA) is to work with state and federal agencies to ensure Edupoints K-12 education software products meet federal and state mandates. This opportunity is available in Mesa, AZ. If you enjoy working with a dynamic team and would enjoy working in the K-12 industry, we want to hear from you!

We offer a Comprehensive Package to include generous Paid Time Off, excellent medical, dental, and vision coverage, life insurance, short and long term disability, wellness programs, 401K with immediate vesting opportunities among other fun perks.

Job Summary:

Edupoints K-12 education products

Synergy Student Information System, Synergy Special Education, and Synergy Grade Bookare market leading software applications used by schools and school districts throughout the nation. While each product is stable and well past market introduction, widespread use and the companys growing customer base results in continuous demand for state and federal reporting.

To ensure continued high quality and market acceptance, it is critical that customer requirements for new and modified state and federal reporting capabilities are thoroughly solicited, analyzed, and documented, and that detailed functional and technical designs are accurately documented. Therefore, the SRC BA shall be responsible for the quality assurance life cycle of each assigned state. It is the primary role of the SRC BA to facilitate these important software development life cycle activities and to produce the artifacts and documentation required.

The SRC BA works directly with Edupoint customers to solicit and gather product requirements, clearly define feature and function scope, facilitate process definition and redesign, and generate standard documentation thereof. In collaboration with the State Reporting Product Unit Manager, the SRC BA functions as the technical liaison between state and federal agencies, developers in the Software Services Department and Edupoint customers. The SRC BA works closely with staff in the Customer Resource Center, Account Managers and Project Managers to ensure product requirements and designs are effective and completed on schedule.

The SRC BA reports to the State Reporting Product Unit Manager, under the Executive Vice President and Chief Technology Officer and receives day-to-day operational tasks from the State Reporting Product Unit Manager.

Job Duties:

At a minimum, the SRC BA is responsible for the following:

  • Maintain expert knowledge of state reporting and federal guidelines in assigned states.

  • As Subject Matter Expert in all aspects of state reporting and federal requirements, manage each state implementation assigned.

  • Ensure all state report requirements are gathered 90 days before the delivery date.

  • Identify new state reporting requirements (new reports, extracts and/or modifications to existing processes) within 45 days of being communicated by the state agency.

  • Lead business and technical analysis sessions to identify requirements to meet current and projected demands for software product changes.

  • Elicit requirements using interviews, analysis, workshops, storyboarding, use-case scenarios, and task/workflow analysis.

  • Communicate and collaborate with external clients and internal staff to align state reporting with federal and state standards.

  • Evaluate information gathered from multiple sources, reconcile conflicts, and decompose high-level information into specific details for general understanding.

  • Maintain artifacts as required (using standard templates), including product requirements documents and functional and technical design documents.

  • Maintain timely communication with customers and internal staff to meet state reporting deadlines.

  • Report state project status to State Reporting Product Unit Manager on a regular basis.

  • Maintain state roadmaps for deliverables using help desk state reporting extract screens and other tools.

  • Participate in weekly planning meetings for assigned states to ensure state deliverables are delivered in a timely manner.

  • Monitor and maintain state dashboard ticket information ensuring proper documentation from CRC for development tickets.

  • Conduct product demonstrations for new customers when required.

  • Provide training for CRC for state reporting when required.

  • Provide internal 3rd level support to CRC for state and federal reporting.

  • Work collaboratively with other state subject matter experts, business analysts, team leads, and team members to improve best practices.

  • Align stakeholders on business process requirements, software and system requirements, and product features and functions.

  • Maintain state and federal reporting requirements and quality assurance for each release cycle.

  • Develop and execute test strategies and test cases based on functional design specifications.

  • Provide assistance and participate in peer reviews with other members of the state reporting team.

  • Participate in state vendor meetings onsite as well as during scheduled conference calls.

  • Other duties as assigned.

Job Requirements-Knowledge/Skills/Abilities:

The following knowledge, skills, and abilities are required of the SRC BA:

  • Ability to work both independently and collaboratively

  • Strong analytical abilities

  • Well-developed ability to multitask

  • Strong attention to detail

  • Effective oral and written communication skills

  • Solid interviewing and facilitation skills

  • Skilled in documenting business requirements, use cases, activity diagrams, UML, Structured Analysis, etc.

  • Conversant with state-of-the-art software technologies, such as web-based solutions, SQL, XML, etc.

  • Ability to handle sensitive information appropriately

  • Strong customer service orientation and skills

  • Working level competence in the use of the Microsoft Office suite of products, specifically Word, Excel, and PowerPoint.

  • The following knowledge, skills, and abilities are preferred:

  • Familiarity with K-12 Education software products

  • Knowledge and skills in Agile software development

  • Experience and skills with Microsoft Visual Studio and associated source-code control tools.

  • Working familiarity with Microsoft Project and Visio.

Education and/or Experience:

  • Minimum of 5 years experience in software business analysis work or related SIS analyst work

  • Minimum 1 year of knowledge of Synergy SIS required

Typical Physical Demands and Work Environment:

Work may require sitting for long periods of time, bending and stretching for files and supplies, and occasionally lifting files, objects, or paper weighing up to 30 pounds. Sufficient manual dexterity is required to operate a keyboard, telephone, copier and other office equipment, as necessary. Hearing must be in the normal range for telephone and video conferencing contacts. Vision must be acute in order to work extended hours on computer screens. Work environment is a typical office environment with moderate noise and which can be fast-paced and project-intensive. Travel and some extended overnight trips in the performance of duties may be required.

Company Disclaimer:

The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.


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Business Analyst

Edupoint Educational Systems