Business Analyst

Family-owned for over 40 years, DMSi is a software development company in Omaha, NE, focused on delivering industry-leading ERP applications to our customers across the United States. Our Business Analysts are instrumental to our development team, translating customer/market needs into software solutions. As we continue to grow, we are looking for a skilled Business Analyst who enjoys a challenge every day to help develop solutions within a cross-functional, Agile development team.

RESPONSIBILITIES AND DUTIES:

• Write concise and compelling user stories. Define user story acceptance criteria for developers, quality analysts, and product owners to ensure that the product owners' intent is effectively captured.

• Collaborate with customers, stakeholders, product owners, architecture, and design teams to discover, define, and design features to meet user needs and enhance the user experience.

• Gather requirements through various methods, including customer interviews, questionnaires, surveys, workflow, process analysis, observation, and other methods. Distinguish user requests from user needs.

• Actively engage in all aspects of an Agile development team, including planning, retrospecting, product demonstrations, and daily stand-ups.

• Collaborate with the product owner to understand and share product goals and vision within the team.

• Develop expert knowledge of our customer base, industry, and products.

• Arrange and perform user acceptance testing or customer reviews with internal and external stakeholders.

• Review test plans to verify they meet the acceptance criteria and intent of user stories.

• Write or review supporting documentation for the software, such as release notes, help documentation, articles, and features.

KNOWLEDGE, SKILLS, AND ABILITIES:

Excellent listening, written, and oral communication skills.

Cross-functional member of Agile development team.

Expert knowledge of decomposing product needs to agile user stories.

Ability to facilitate customer interviews.

Strong knowledge and application of Agile methodology.

Excellent analytical, critical thinking, and creative problem-solving abilities.

Experience working in a team-oriented, collaborative environment.

Superior presentation and negotiation skills; able to exercise independent judgment.

Logical and efficient, with keen attention to detail.

Strong adaptability and capacity to work on multiple projects.

EDUCATION AND EXPERIENCE:

Bachelor's degree or higher in Business Analysis, Business Administration, MIS, or related fields

Two to five years of Business Analyst experience

Strong background in software development lifecycle, project management, and business analyst best practices

WORK ENVIRONMENT & PHYSICAL DEMANDS:

Normal office environment with use of computers and telephone systems; no unusual physical demands.

Ability to travel as needed, including rental car and air flight.