Business Analyst, Digital Solutions - Fidelity Workplace Consulting

Job Description:

The Role

As a Digital Solutions Business Analyst, you will support the delivery of benefits-related websites for a variety of clients. You will contribute to all stages of website creation for both content-only sites and more personalized (i.e., data/logic-driven) sites.

Your responsibilities will include documenting business and data requirements, entering and maintaining site content, supporting the creation of test and production data files, reviewing website functionality (QA), validating the user experience, coordinating internal and client testing, and providing business validation for technology procedures like single sign-on and security scans. You will serve on multiple project teams simultaneously and as a member of those teams, you will work directly with clients, internal partners, and programmers. To be successful, you must be highly motivated - a self-starter who establishes ownership and is capable of driving digital solutions from concept to reality.

The Expertise and Skills You Bring

• Experience/curiosity about digital communications and being on a team that supports the delivery of websites to meet unique client needs

• Experience with data management tools (e.g., MS Excel)

• Bachelor's Degree in Digital Communications, Business, Mathematics, Economics, or subjects applicable to web/digital solutions preferred

• Experience with online Content Management Systems (CMS) software/platform (a plus)

• Experience in the employer benefits industry (a plus)

• Ability to clearly define detailed business and technical requirements that ensure all parties share a common vision of the project's scope and functionality

• Ability to interpret and manipulate data sets, and perform basic calculations

• Strong critical thinking and problem-solving skills, with an ability to ask critical questions to proactively identify potential problems as well as paths towards resolution

• Excellent time management skills, including a strong aptitude to balance and prioritize multiple projects in a fast-paced work environment

• Ability to work within budgeted timeframes to help maintain client profitability without sacrificing quality

• Ability to simplify and present technical, complex concepts to non-technical business partners

• Ability to execute on tasks autonomously, while remaining coordinated with a broader team

The Team

Fidelity Workplace Consulting (FWC) is composed of over 400 professionals who advise clients on the management of their domestic and global benefits. We are a fast-growing business within Fidelity, providing a broad range of services that touch on every area of benefits design, strategy, funding, communication and delivery.

We are reinventing the consulting experience for our clients through our dedication to responsiveness, expertise and accuracy. While we focus on working with the Fortune 1000, we also work with Fidelity clients of all sizes. The Digital Solutions team is a shared service within FWC, made up of individuals who lend their skills and expertise towards the implementation, launch and ongoing maintenance of benefits-related microsites, tools and other online solutions. For more information, please visit this link: https://www.fidelityworkplace.com/s/workplaceconsulting

The base salary range for this position is $64,000-$121,000 per year.

Placement in the range will vary based on job responsibilities and scope, geographic location, candidate's relevant experience, and other factors.

Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation.

We offer a wide range of benefits to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.

Certifications:

Company Overview

Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future.

We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients' money.

Join Us

At Fidelity, you'll find endless opportunities to build a meaningful career that positively impacts peoples' lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home.

Honored with a Glassdoor Employees' Choice Award, we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don't need a finance background to succeed at Fidelity-we offer a range of opportunities for learning so you can build the career you've always imagined.

Fidelity's working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks).

At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process.

Candidates who are presented with a Fidelity offer will need to go through a background investigation, detailed in this document, and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine.

We invite you to Find Your Fidelity at fidelitycareers.com.

Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.

Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to accommodations@fmr.com.