Business Analyst

General Description

POSTING TYPE: Open and Competitive

DEPARTMENT: Employment and Economic Assistance

HOURS: Fulltime, benefit-earning (Time-Limited)

PREFERRED HIRING RANGE: $67,643-$76,099 Annually

FULL SALARY RANGE: $67,643-$105,693 Annually (Grade 108)

LOCATION: West St Paul (NSC), Hybrid on site and remote

UNION: None

CLOSE DATE: Continuous posting

This is a one-year funded position, with potential of a fulltime position within the department after one year. This position is benefit earning and the applicants should be a MN or WI resident.

What you will do

This role will function as a technical Business Analyst gathering the requirements to plan, design, develop, and launch efficient business systems that support the core functions of the Employment & Economic Assistance Department. This position will be the Subject Matter Expert (SME) of OnBase. This includes gathering and analyzing data in support of business cases, developing business requirements, and completing the actual system improvements. This position is responsible for making the use of electronic document management systems, process automation, and data pipelines as efficient as possible. This is a hybrid position working remote and on-site at the Dakota County Norther Services Center in West St. Paul.

Full-time, benefit earning employees of Dakota County MUST be a Minnesota or Wisconsin resident

Who We Are

Dakota County is Minnesota's third largest county and home to more than 400,000 residents. Our motto is "Be More" and we strive every day to achieve excellence public service, with a focus on four values: Service, Integrity, People, and Innovation.

Dakota County aims to create an environment that is welcoming and inclusive of diverse people, backgrounds, and experiences. Our goal is to have a workforce that is reflective of the communities and individuals we serve. We promote an equitable and culturally aware work environment where everyone can be their authentic selves.

Minimum Qualifications

• Bachelor's Degree or higher in the field of business administration, computer science, accounting, or management information systems; and,
• 3 years of IT Business Systems Analysis work experience, with 2 of those 3 years having experience in OnBase administration and/or similar electronic document workflow development.

OR

• An equivalent combination of education and experience to total 6 years.

ABOVE WORK EXPERIENCE MUST INCLUDE THE FOLLOWING:

• Experience with Microsoft SQL databases.

• Experience with designing workflows in OnBase.

PREFERRED QUALIFICATIONS BEYOND MINIMUM REQUIRED:

• Experience working within the public sector and/or human services.

• Experience with Unity Forms/Client and OnBase 18 and above.

• Obtained or ability to obtain OnBase Certified System Administrator (OCSA) certification.

• Obtained or ability to obtain OnBase Certified Workflow Administrator (OCWA) training.

• Product owner and/or subject matter expertise in OnBase.

• Experience creating and translating user stories to different stakeholders.

• Proven experience/ability to handle several projects at one time.

Duties & Responsibilities

These examples do not include all possible tasks in this work and do not limit the assignment of related tasks in any position of this classification. Regular attendance according to the position's management approved work schedule is required for all positions.

Operational Management:

• Plan, design, develop, and deploy new applications and enhancements to existing applications.

• Design, develop, and test OnBase workflow and configure based on specified by requirements.

• Serve as the Subject Matter Expert (SME) for OnBase, providing guidance and support to the department.

• Create data and workflow models, and use cases to provide direction to application programmers.

• Coordinate and perform in-depth tests, including end-user reviews, for modified and new systems, and other post-implementation support.

• Develop and maintain system documentation and provide training to support end-user.

• Provide input to the project plan to define scope, work breakdown, and task assignments.

• With some direction, do research on software and hardware products to help with recommendations and to support purchasing efforts.

• Continuously seek opportunities to streamline processes and improve system performance.

Strategy & Planning:

10. Meet with systems owners and users to define business requirements, system goals, and identify/resolve business system issues.

11. Lead design sessions for prototyping new systems and/or workflows.

12. Help identify and establish scope and parameters of systems analysis in order to provide input to the project plan.

13. Other duties as assigned.

ESSENTIAL JOB FUNCTIONS: Items 1-12 are essential to this position.

Knowledge, Skills & Abilities and Work Environment

• Experience in the analysis, design, and implementation of software and hardware solutions, systems, or products. Specifically, electronic document management systems.

• Good understanding of data modeling, workflow modeling, and use case development.

• Good understanding of relational databases, such as MS SQL.

• Ability to import data for use in report software, spreadsheets, graphs, and flow charts.

• Working knowledge of programming languages, such as C#, Web, Windows .NET.

• Working knowledge of PC and server operating systems, including Windows OS.

• Good project management skills.

• Hands-on experience developing test cases and test plans.

• Knowledge of applicable data privacy practices and laws.

Work Environment:

• Hybrid - onsite work at Northern Services Center and remote.

• Sitting for extended periods of time.

• Dexterity of hands and fingers to operate a computer keyboard or mouse, and to handle other computer components.

• Lifting and transporting of moderately heavy objects, such as computers and peripherals.

Benefits

• Comprehensive and affordable medical, dental, vision, and other benefits.

• Excellent work-life balance.

• Generous paid time off (accrual rate starts at four weeks per year).

• Eleven paid holidays each year and one floating holiday.

• Pension with a generous employer contribution.

• Ability to work from home some of the time.

Selection Process

• You submit an online application that includes supplemental questions.

• We assign you a score based on your qualifications .

• Top scoring candidates are referred to the hiring manager for interview consideration.

• We conduct background and reference checks before hiring.