Business Analyst - Client Solutions

Waste Management Windsor , CT 06006

Posted 3 weeks ago

Equal Opportunity Employer: Minority/Female/Disability/Veteran

Waste Management (WM), a Fortune 250 company, is the leading provider of comprehensive waste and environmental services in North America. We are strongly committed to a foundation of operating excellence, professionalism and financial strength. WM serves nearly 25 million customers in residential, commercial, industrial and municipal markets throughout North America through a network of collection operations, transfer stations, landfills, recycling facilities and waste-based energy production projects.

I. Job Summary

Concurrently manages multiple projects that impact all areas of the organization. Primary function is to ensure that projects are completed on time and to the scope of work required. Is a leader within the organization who is responsible for development and training of Project Specialists as well as setting the tone within the department for continuous improvement and market-leading solutions for strategic customers.

II. Essential Duties and Responsibilities

To perform this job successfully, an individual must be able to perform each of the following essential duties satisfactorily. Other minor duties may be assigned.

  • Manage multiple projects through the project lifecycle

  • Deliver on-time and to-scope results to internal and external clients

  • Develop client-facing strategies to optimize the customer experience and create high-quality proposals that generate savings for Waste Management (WM), WM

  • Strategic Business Solutions (SBS), and our clients

  • Conduct strategic projects including site analysis of conditions at individual or groups of client locations, and analysis of regulatory recycling laws to ensure client compliance with local, state and federal requirements

  • Utilize analytic tools to deliver cost savings, recycling benefits and sustainability improvement to clients as well as EBIT improvement internally

  • Train and guide Project Specialists in learning and improving their abilities to handle strategic projects and clients

  • Effectively visualize and present project deliverables to clients and explain results completely and in depth

  • Communicate to internal and external clients the standard processes and value-add for the Team's strategic projects and assist Sales in the management of client expectations

III. Supervisory Responsibilities

No level of supervisory skills required in this job.

IV. Qualifications

The requirements listed below are representative of the qualifications necessary to perform the job.

A. Education and Experience

  • Education: Bachelor's Degree (accredited) in Business, Accounting, Environmental Sciences, Project Management or other industry-related field, or in lieu of degree, a High School Diploma or GED (accredited) and four (4) years of relevant work experience.

  • Experience: Three (3) years of previous business analytics experience with responsibility in project/business management and/or environmental/sustainability or services industry.

B. Certificates, Licenses, Registrations or Other Requirements

  • None required.

C. Other Knowledge, Skills or Abilities Required

  • Exceptional Microsoft Excel skills at an advanced level to include using pivot tables, various formulas, graphs and slicers

  • Business analytics and data visualization experience

  • Strong understanding of sustainability principles

V. Work Environment

Listed below are key points regarding environmental demands and work environment of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

  • Required to use motor coordination with finger dexterity (such as keyboarding, machine operation, etc.) most of the work day;

  • Required to exert physical effort in handling objects less than 30 pounds occasionally;

  • Required to be exposed to physical occupational risks (such as cuts, burns, exposure to toxic chemicals, etc.) rare;

  • Required to be exposed to physical environment which involves dirt, odors, noise, weather extremes or similar elements rare;

  • Travel up to 5%

  • Normal setting for this job is: office setting.

Benefits

At Waste Management, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site.

If this sounds like the opportunity that you have been looking for, please click "Apply."

I understand that applying to this job indicates that I have the legal right to work in the United States. I agree to perform physical duties of this position as outlined in the job with or without reasonable accommodations. I understand that if offered the position, I will be required to pass a drug screen.


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Business Analyst - Client Solutions

Waste Management