Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them.
You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
Provides functional and analytical support for requirements validation, design and financial activities. Develops and modifies project deliverables and system documentation. Designs online functionality and batch programs, as well as system reports including modification of existing reports. Develops system interfaces.
Performs definition of user functional requirements by translating development and/or maintenance requirements into specifications
Performs system analysis activities as directed by project management
Elicits, analyzes, specifies, and validates business needs of project stakeholders
Creates screen prototypes
Prepares report to track quality, quantity, and efficiency
Identifies business rules to implement policy and create decisions tables
Creates interface and batch design
Documents system processes and procedures
Develops systems documentation and ensures updates conform to DHSS and Conduent standards
Designs and modifies test cases and scenarios
Assists in training, as requested
The position is in New Castle, DE. However, due to the Covid-19 economic and office impact, the work is currently being performed at home-(until future office call-back)
Qualifications and Experience:
Minimum two years' experience as a business analyst or systems analyst or related work
Bachelor's degree or equivalent related experience
Clear communication, particularly written communication
Knowledge of project life cycle
Experience creating logical process flow diagrams
Ability to perform and present root cause and downstream effects analysis
Experience developing use cases and designing screens
Skill and confidence in leading design discussions with users
Ability to communicate between users and technical team members
Ability to develop and execute system test scripts and document test results
Human services, and more specifically, child support enforcement experience is preferred
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the "Submit" button at the bottom of the form. For those using Google Chrome or Mozilla Firefox please download the form first: click here to access or download the form. You may also click here to access Conduent's ADAAA Accommodation Policy.