C
Business Analyst
Cerecore Nashville , TN 37250
Posted 7 days ago
Classification: Contract
Contract Length: 12-months
Address: 2545 Park Plaza, building 3 Floor 1 Nashville, TN 37203Job ID: 16476376
CereCore® provides EHR implementations, IT and application support, IT managed services, technical staffing, strategic IT consulting, and advisory services to hospitals and health systems nationwide. Our heritage is in the hallways of some of America’s top-performing hospitals. We have served as leaders in finance, operations, technology, and as clinicians turned power users and innovators. At CereCore, we know firsthand the power that aligned technology can provide in delivering care. As a wholly-owned subsidiary of HCA Healthcare, we are committed to bringing the expertise we have gained as operators to deliver IT services that emphatically address the needs of health systems across the United States. Our team of over 600 clinical and technical professionals has implemented EHR systems in more than 400 facilities and provides managed services support to tens of thousands of health system employees. We work tirelessly to provide healthcare organizations specialized IT services that support the delivery of patient care. The Link to Life-Saving Care.Position summary
The Case Management Business Analyst is focused on providing subject matter expertise on Case Management products including its functionality and utilization, collaborating with project teams and business partners to meet project objectives. This position will provide leadership to other analysts, business and technical teams to ensure successful delivery of the Case Management product initiatives. The successful candidate will have excellent verbal and written communication skills, the ability to establish effective working relationships and manage multiple priorities. This includes discussions and collaborating with other project team members to design functional product details and changes, identify and escalate project issues, and ultimately ensure product requirements are met. The candidate will provide hands-on expertise to independently resolve service delivery or functionality issues with the Case Management product, frequently communicating with project team members, support resources, other supporting external vendors, and end users. This position requires a strong working knowledge on how the Case Management resources utilize the technology, by maintaining strong relationships with various business partners. The ideal candidate for this position has a product development background with well-developed communication skills. Care Management product experience and EMR experience is a plus. Responsibilities
- Analyzes current or potential business processes and reviews existing information systems to identify opportunities for improvements.
- Facilitate requirements discovery sessions to drive product requirements, solid collaboration, facilitation, and negotiation skills
- Provides expertise in process design and provides leadership in communicating requirements to product development, testing, and education/training.
- Develops maps and flowcharts of business processes (current and future state)
- Elicits and documents business, user, functional and non-functional requirements. Creates deliverables independently or through a team and manages approval
- Take ownership of responsibilities, working individually or with teams to accomplish goals
- Provide tier 2 customer support to the end users
- Professional demeanor and positive attitude; customer service orientation
- Excellent communication and inter-personal skills
- Ability to learn, understand, and apply new technologies, methods, and processes.
- Serves as a role model to peers, coworkers and other hospital personnel. Demonstrates discretion and upholds the highest standards of professionalism at all times.
- Works with all departments throughout the product delivery cycle to ensure project dates are met and ensure timely completion of Business Analyst deliverables
- Promotes a culture that inspires commitment to the vision/mission/values of the organization.
- Ability to multitask, given various task assignments, assisting management in prioritization of tasks
- Engages actively in professional growth and development of self, utilizing professional organizations, workshops, seminars, and other self-directed learning activities as applicable.
- Bachelor’s degree required
- Minimum of 5 years of experience of applicable experience
- Minimum of 3 years of experience with MEDITECH or other EHR systems
- Minimum of 5 years of experience with technology implementations
- Service and Quality Excellence: Ability to demonstrate an uncompromising commitment to delivering exceptional care to create an unmatched value proposition for our patients.
- Honor our Mission and Values: Ability to build trust and act with authenticity to cultivate a culture of integrity, inclusion, and mutual respect.
- Effective Decision Making: Ability to make timely, informed decisions that are in the best interest of our patients, employees, providers, community and HCA.
- Attain and Leverage Strategic Relationships: Ability to develop and strengthen collaborative relationships with both internal and external stakeholders to advance the care of our patients and the growth of HCA.
- Lead and Develop Others: Ability to lead others to accomplish organizational goals and objectives; provide meaningful coaching and mentoring to increase the capabilities of individuals and teams and drive employee engagement.
- Communicate with Impact: Ability to deliver information in a clear, concise, and compelling manner to effectively engage others and achieve desired results.
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