Business Analyst

Overview

Now is the time to join an organization that enables you to be a relentless force for a world of longer, healthier lives. Here at the American Heart Association, you matter and so does your career!

The American Heart Association has an excellent opportunity for a Business Analyst.

The Business Analyst is responsible for the development, production, quality and accuracy of reporting and business analysis. They will be responsible for assessing and improving data collection and reporting needs and processes. Responsible for ensuring data quality assurance, report generation, distribution and analysis of statistics, trends, and outcomes. This position will provide focused strategic planning analytics in areas of interest to AHA Advocacy, with trends to support business decisions. Work across the senior management team of Advocacy and technology partners to translate business data requirements into dashboard and ad hoc reporting resources. The position will be responsible for providing and conducting analytics to support planning and execution of the advocacy program with an eye toward using analytics for marketing advocacy initiatives. In addition, all efforts should consider efficiencies to reduce manual and/or outdated processing, reduce errors and the need for staff dependency to access information.

The American Heart Association offers programs to help you maintain work/life satisfaction according to your changing needs and life situations. To help you be successful, you will have access to Heart U, our award-winning corporate university as well as various other training and support mechanisms locally and through our National Center.

#TheAHALife is our company culture, our way of life, reflecting our diversity and inclusion, our focus on work-life satisfaction, and our Guiding Values

• Check out this hashtag on Facebook, Instagram, and Twitter today!

Responsibilities

Essential Job Duties

• Elicits reporting requirements using interviews, document analysis, surveys, and business analysis with department teams to identify and understand their business needs. Builds, maintains, modifies, schedules, and generates requested reports and analysis.

• Assists with the automation of new and existing reports into a media that can be easily interpreted by stakeholders. Deliver training to end-users, as needed.

• Delivers recurring and ad-hoc reports to support advocacy operations, internal customers and various advocacy related initiatives.

• Analyzes business processes and seeks more efficient solutions using technology.

• Builds and maintains analytical reports for all levels of Advocacy function. Interacts with American Heart Association internal technology staff to ensure smooth transition and ongoing monitoring of data from Association current systems (e1) and new systems that provide and inform analytics and dashboards.

• Identifies, tracks, reports on and resolves data and reporting issues in a timely manner

• Serves as the business owner and subject matter expert on integration of advocacy data and report design and modification.

• Provides expert analysis, expertise, and guidance regarding appropriate interpretations of data

• Coordinates or independently completes special projects

• Works with Advocacy team to ensure quality development and testing of reports. Assists with the documentation of processes related report generation and creation.

• Interacts professionally with a diverse group of executives, managers, and subject matter experts

• Collect data to create performance benchmarks and deliver broad strategy recommendations based on cross-client trend analytics. Extract core insights from data and performance to develop optimization strategies across tactics.

• Use analytics to turn data into business intelligence, making recommendations and identifying approaches to improve OKRs, MPOs, and other metrics that drive a successful Advocacy function.

Qualifications

Minimum Qualifications:

• Bachelor's degree in Business, Information Technology, or related area

• 5 years of experience implementing and managing software packages or an equivalent combination of education and experience

• Demonstrated understanding of programming techniques and infrastructure, naming, and design standards

• Proficient in data integration, analysis, and visualization

• Ability to coordinate and prioritize workflow; establish and meet critical deadlines

• Must have the ability to translate data to end-user reporting tools. Advanced skills in MS Excel and Access, Visio, PPT and Outstanding oral and written communications skills.

Preferred Qualifications:

• Knowledge of and experience with reporting services and tools (Microsoft SQL, MS Dynamics, Salesforce,) databases and analytics.

• Experience working with teams virtually

Compensation & Benefits

The American Heart Association invests in its people. Here are the main components of our total rewards package. Visit Rewards & Benefits to see more details.

• Compensation

• Our goal is to ensure you have a competitive base salary. That's why we regularly review the market value of jobs and make adjustments, as needed.

• Performance and Recognition

• You are rewarded for achieving success by merit increases and incentive programs, based on the type of position.

• Benefits

• We offer a wide array of benefits including medical, dental, vision, disability, and life insurance, along with a robust retirement program that includes an employer match and automatic contribution. As a mark of our commitment to employee well-being, we also offer an employee assistance program, employee wellness program and telemedicine, and medical consultation.

• Professional Development

• You can join one of our many Employee Resource Groups (ERG) or be a mentor/mentee in our professional mentoring program. HeartU is the Association's national online university, with more than 100,000 resources designed to meet your needs and busy schedule.

• Work-Life Harmonization

• The Association offers Paid Time Off (PTO) at a minimum of 16 days per year for new employees. The number of days will increase based on seniority level. You will also have a total of 12 paid holidays off each year, which includes several days off at the end of the year.

The American Heart Association's 2024 Goal: Every person deserves the opportunity for a full, healthy life. As champions for health equity, by 2024, the American Heart Association will advance cardiovascular health for all, including identifying and removing barriers to health care access and quality.

At American Heart Association | American Stroke Association, diversity, inclusion, and equal opportunity applies to both our workforce and the communities we serve as it relates to heart health and stroke prevention.This position not a match with your skills? Click here to see other opportunities.

EOE/Protected Veterans/Persons with Disabilities