Business Analyst, Amazon Delivery Lockers Business

Amazon.Com, Inc. Bellevue , WA 98009

Posted 2 months ago

At Amazon, we're working to be the most customer-centric company on earth. This opportunity is ideal for an experienced and insightful analyst who loves working in a startup environment, using their own creative insights and initiative to solve problems and guide the growth of a rapidly scaling business. We are looking for a full partner in running and growing our business not just a data miner.

Amazon Access Points is a fast growing entrepreneurial business that uses technology to provide safe, secure and convenient pickup and return options. Our business channels include, delivery lockers and phone based apps to complete deliveries.

We are developing exciting new partnerships for store locations and new ideas like package-free delivery to reduce costs, manage our environmental impact and make the process easier for our customers. Operations is at the heart of what we do, delivering hundreds of thousands of packages each day and fulfilling customer orders from all over the world.

The Business Analyst will be responsible for organizing large data sets using SQL queries, analyzing and interpreting historical business data to provide reporting and actionable insights to the business. The Business Analyst will build scalable, efficient, automated processes for large scale analyses, financial modeling and forecasting. The person will partner with program managers to define key performance metrics, measure impact of operational changes and automate weekly/monthly business reporting.

This role requires extensive cross-functional partnership with various with Product, Tech, Marketing transportation, finance and operations teams to deliver new product innovation that delights customers. This role leads the team to identify best practices across the network, support growth initiatives and cost improvement efforts for operations. The ideal candidate will be excited about using data to understand business performance, develop insights based on their work and summarize findings for management consumption.

KEY RESPONSIBILITIES

  • Expertise in collecting, analyzing and managing quantitative data and creating meaningful analyses to lead business improvement and cost reductions

  • Identify and develop new business opportunities, drive efficiency and develop products that excite customers

  • Partner with Business Development, Product, Operations and Tech teams to drive customer adoption, keep costs down and innovate for maximum customer impact.

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Business Analyst, Amazon Delivery Lockers Business

Amazon.Com, Inc.