Our client, a bank with more than 600 branches and offices in the Midwest and Western United States, has an opening for a Sr. Business Analyst to join their team. This is a 6 months contract with potential extensions in San Ramon, CA.
PMO needs more than one business analysts to write requirements for the Commercial Online Banking System Project.
Have experience both in customer onboarding and customer service
Appian or MS Dynamics experience a plus
Managed development of product user guides in a knowledge base
Can drive Demo and E-Learning requirements
Analyze current state and future state
Work with development to document and refine requirements
Prior knowledge in Cash Management such as: Payments (Domestic & International), ACH, Wires, Transfers, RTP, Bill Pay o Payments Services, Positive Pay, Reverse Pay, Stop Pay, Collaboration, Alerts/Messaging/Chat o Security and Fraud prevention, Information reporting/Reports, Online, Mobile and Host to Host Channels, Mobile App, API Banking
(DYNAMICS OR APPIAN ) AND(CASH MANAGEMENT ) AND (PAYMENTS ) AND (BUSINESS ANALYST )