Business Analysis Manager

Wisconsin Physicians Service Insurance Corporation Madison , WI 53706

Posted 2 months ago

Business Analysis Manager

U.S. citizenship is required for this position due to Department of Defense restrictions.

Role Summary:

The focus of the Manager of Business Analysis is the directional function of their department. Managers interpret and explain policies and are responsible for coordinating activities within the department. Will be acting as a liaison between end users and development teams. Lead a team of Business Analysts whose duties will include gathering requirements, analyzing business needs, writing and refining user stories, and making recommendations on improvements to processes.

In this role you will:

Leadership

  • Responsible for setting the OKRs (Objective and Key Results) for the BA Department.

  • Responsible for the creation and execution of roadmaps for technologies their department supports including TFS (user stories and backlogs), Blueprint (business requirements), and future replacements for these tools.

  • Foster a learning environment.

  • Identify ways to reduce costs while ensuring business goals and objectives are met.

  • Look for process improvements or automation to ensure effective processes and adherence to the budget.

  • Own day to day decisions and strategic aspects of the department.

  • Remove obstacles and barriers to meet the needs of the customer.

  • Responsible for the management and development of staff, provide staff with opportunities for growth, training and mentoring. Assess performance and as appropriate, reward and discipline employees.

  • Hold continuous performance conversations for direct staff focusing on priorities, accomplishments, employee development and individual career growth.

  • Participate in the Agile Center of Excellence (COE) to promote and engage in agile transformation, coaching, and training at WPS.

  • Ensure a seamless and successful deployment of strategic initiatives, providing additional leadership for top priorities where appropriate.

Business & Systems Management

  • Lead a team of business analyst professionals who own the requirements elicitation and documentation, effort estimate scoping, analysis and specification for complex projects/programs typically requiring Information Technology (IT) based solutions.

  • Lead the Business Analysis competency at WPS, awareness and acceptance of WPS Business Analysis processes and best practices.

  • Ensure resource management of Business Analysts is being maintained in partnership with BA Supervisor, enabling estimating when BA resources will be available when a new project is being discussed.

  • Interface with other IT processes and/or business functions to ensure they are able to leverage the benefits provided by the Business Analysis processes.

  • Ensure business requirements for applications are compliant with enterprise architecture.

Business & Systems Analysis

  • Advance and define the best practices, guidelines, standards, roles, responsibilities and processes for the Business Analysis discipline.

  • Maintain knowledge of business analysis tools, techniques and trends and share knowledge with team.

  • Review requirements artifacts for other team members, recommend updates to improve quality and clarity.

  • Responsible for ongoing vendor management for business analysis tools (Blueprint).

This role could be a good fit if you:

  • Possess strong communication skills and an understanding of requirements elicitation, analysis, specification, verification, and management practices and the ability to apply them in practice.

  • Have expert level knowledge of MS Office Suite including Outlook/Exchange and Visio.

  • Have a passion for Agile project management/systems development methodologies

  • Possess strong analytical skills to evaluate critically the information gathered from multiple sources, reconcile conflicts, decompose high-level information into usable details.

You'll benefit from this experience by:

  • Leading a highly skilled BA team working on exciting cross functional project through the company.

  • Being an Agile ambassador and leading the continual training of our WPS employees and external stakeholders in requirements elicitation workshops, Agile process training, and writing User Stories.

  • Working in an environment that serves our Nation's Military, Veterans, Guard and Reserves along with their families.

You need to have:

  • U.S. citizenship is required for this position due to Department of Defense restrictions.

  • Bachelor's Degree in related field or equivalent post high school and/or related work experience

  • 3 or more years of related work and/or leadership experience

We also prefer:

  • 6 or more years of progressive technical experience in IT or related department, including at least 4 or more years in a leadership level role or proven leadership ability.

  • Experience with resource and budget management.

Your team:

  • Our BA team consists of 20 individuals, including 1 Supervisor, working on all of our Business lines.

Compensation and Benefits

  • Eligible for annual Performance Bonus Program

  • 401(k) with dollar-per-dollar match up to 6% of salary

  • Competitive paid time off

  • Health and dental insurance start DAY 1

  • Vision insurance

  • Flexible spending, dependent care, and health savings accounts

  • Short- and long-term disability, group life insurance

  • Dress for your day

  • Innovative professional and cognitive development programs

Who We Are

WPS Health Solutions is an innovator in health insurance and a worldwide leader in claims administration, serving millions of beneficiaries in the United States and abroad.

Founded in 1946, WPS offers health insurance plans for individuals, families, and seniors, and group plans for small and large businesses. We are a world-class claims processor and program administrator for the government's Medicare program. And we manage benefits for millions of active-duty and retired military personnel and their families.

WPS has been named one of the World's Most Ethical Companies by the Ethisphere Institute for 10 years in a row.

Learn more about WPS.

Our Purpose and Values

Our purpose is to make healthcare easier for those we serve. Click Here

Our values - Customer Focused, Individual Responsibility, Mutual Respect, and Driven & Passionate - are the core of who we are and how we conduct business every day.

Health Insurance

WPS Health Insurance offers high-quality health insurance plans for individuals and families, Medicare supplement plans for seniors, and group health plans for businesses of every size.

http://wpshealthsolutions.com/business-units/wpshi.shtml

Military and Veterans Health

WPS Military and Veterans Health administers claims and provides customer service and related activities for the U.S. Department of Defense and the U.S. Department of Veterans Affairs and their beneficiaries.

http://wpshealthsolutions.com/business-units/wpsmvh.shtml

Government Health Administrators

WPS Government Health Administrators manages Medicare Part A and Part B benefits for more than 7 million beneficiaries. As one of the largest contractors for the Centers for Medicare & Medicare Services, we've served Medicare beneficiaries and their health care providers since 1966.

http://wpshealthsolutions.com/business-units/wpsgha.shtml

Arise

Arise Health Plan provides innovative and high-value health plans to groups and individuals in eastern and northeastern Wisconsin. With our quality Wisconsin-based customer service, Arise offers health care expertise with a personal touch.

http://wpshealthsolutions.com/business-units/arise.shtml

EPIC Specialty Benefits

EPIC Specialty Benefits provides businesses group insurance products that cover:

  • Life

  • Disability

  • Dental

  • Vision

  • Voluntary benefits

  • http://wpshealthsolutions.com/business-units/epicsb.shtml

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Business Analysis Manager

Wisconsin Physicians Service Insurance Corporation