Business Account Manager

Crossmark Grand Rapids , MI 49504

Posted 3 months ago

of Openings1Overview


The Business Account Manager will have a deep understanding of both retailer and manufacturer strategies to develop and execute growth plans based on strategic intent set by VP/MD & Client. The Business Account Manager provides direction to Customer Managers to optimize annual/quarterly Client business plans. They will be the key point of contact for regional client leadership and will be expected to deliver consistent experiences and outcomes. The Business Account Manager will drive the Business Planning process working closely with cross-functional business partners within the Business Insights, Planning Organization and Channel Teams to improve key metrics based on analysis of promotion, spending, and volume (forecasts and actuals). As well as manage base volume forecasts, item distribution, promotional strategy and innovation.

Responsibilities

  • Coordinate with Customer Managers to develop and execute business plans

  • Build and manage strategic plans for respective retailers/wholesalers

  • Align on strategy and plan with Region Broker Managers, Identify Opportunities and threats

  • Feed CM's w/ planning analytics to support Cat/Line reviews, NI presentations, etc.

  • Effective trade fund management and visibility

  • Measure effectiveness of CM's

  • Align w/Insights lead and be guided by insights specific to Category/Brand, Consumer/Shopper, Channel/Retail dimensions

  • Work with syndicated/other data sources to both manage and inform strategic and tactical trade plans

  • Ad-hoc financial and data analysis, including pre/post event analysis

  • Develop Customer level distribution and merchandising targets with supporting insights and merchandising activation plans for each key initiative

  • Attend Customer Sales Calls with the Customer Manager Team where appropriate

  • Develop and deliver content as part of the CROSSVIEW Business Review process

  • Ensure Client's Plans are Built and maintained in CROSSVIEW and the Client's Trade Planning System

NOTE: This job description does not imply that the above functions are the only tasks that may be performed. Associates will be expected, if possible, to follow any other job-related instructions and perform any other job-related tasks as directed by management.

Qualifications

CROSSMARK is committed to providing accessible employment practices and welcomes applications from people with disabilities. If you require accommodation for a disability during any stage of the recruitment process, please let us know.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Education/Experience: Bachelor's degree (B.A.) from a four year university.

Other Functions: Work experience in sales or marketing for a minimum of 3 years with experience calling on a major chain customer; Excel, Power Point, working knowledge of Nielsen and syndicated data sources; Strong communication and people skills; Must possess collaboration and influencing skills; Ability to be a clear communicator, strategic thinker, and problem solver; Must have ability to effectively prioritize demands and follow through on commitments.

Certificates, Licenses, Registrations: None.

Supervisory Responsibility: Trade Specialists

Working Conditions: Office & Field Environments

Travel Requirements:
Varies, 30 - 50%

Language Skills:
English is the primary language skill; however, bilingual skills may be required based on business necessity.


upload resume icon
See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Account Manager Western Michigan
New!

Ryerson Inc

Posted Today

VIEW JOBS 1/22/2019 12:00:00 AM 2019-04-22T00:00 Joseph T. Ryerson and Son, Inc., one of the leading distributors and processors of metals in the US, is currently seeking an Account Manager to join our sales team in Western Michigan. The successful candidate must reside in or around the Greater Grand Rapids area. This role will be responsible for maintaining and growing business with assigned, established customers and for securing and growing transactional business from new or not recently sold assigned customers in Western Michigan. The successful candidate will also be responsible for coordinating all of the sales and customer service activities within the assigned accounts. This position is a new growth opportunity which involves a high volume of face-to-face customer contact and reports to the General Manager of Sales. Roles & Responsibilities * Quickly builds strong relationships with contacts at all levels across a variety of functions within customer organizations but especially with purchasing decision makers; develops customer trust and confidence in Ryerson and its representatives * Succeeds by understanding the goals and concepts of our business and incorporating these goals daily to achieve sales and profitability targets * Works closely with our inside sales team, credit center, inventory managers, and other departments within the company to creatively achieve both company and customer objectives * Keeps customers informed about industry and economic trends and Ryerson’s ability to assist customers in adapting to change * Understands and keeps up-to-date on the competitive environment and provides market intelligence to sales management to help shape service center sales strategies, price levels and working capital decisions * Increases revenue from assigned customers by selling value added services and programs; grows new business by increasing sales through profitable transactional growth * Promotes Ryerson’s E-Commerce capabilities and other strategic initiatives * Manages customer accounts including implementation of MOU's margin analysis, competitive market information and quality improvement initiatives * Develops and implements appropriate sales and commercial programs * Coordinates the activities of various departments to ensure appropriate overall account management and customer’s requirements are met * Consistently manages daily call planning and execution Ryerson Inc Grand Rapids MI

Business Account Manager

Crossmark