Business Account Executive 1

Comcast Wilmington , MA 01887

Posted 1 month ago

Business Unit:

Comcast Business offers technology solutions ranging from Ethernet, internet, and WiFi connectivity to voice, television, and managed Enterprise solutions to power businesses of all sizes to perform better. From small businesses to mid-market and large Enterprise organizations, Comcast Business serves business customers across the country. Powered by an advanced, Gig-speed network and backed by 24/7 technical support, Comcast Business is one of the largest contributors to the growth of Comcast Cable. The organization is the nation's largest cable provider to small and mid-size businesses and has emerged as a force in the Enterprise market, recognized by leading industry associations as one of the fastest growing provider of Ethernet services.

Job Summary:

Responsible for the sale of integrated communication structure to

small-to-medium business customer. Develops relationships with

individual businesses and the community, and positions the Comcast brand

as key components of the sales strategy, and keeps with Comcast's

touchstones.

Employees at all levels are expect to:

  • Understand our Operating Principles; make them the guidelines for how

you do your job

  • Own the customer experience-think and act in ways that put our

customers first, give them seamless digital options at every touchpoint,

and make them promoters of our products and services

  • Know your stuff-be enthusiastic learners, users and advocates of our

game-changing technology, products and services, especially our digital

tools and experiences

  • Win as a team-make big things happen by working together and being

open to new ideas

  • Be an active part of the Net Promoter System-a way of working that

brings more employee and customer feedback into the company-by joining

huddles, making call backs and helping us elevate opportunities to do

better for our customers

  • Drive results and growth

  • Respect and promote inclusion and diversity

  • Do what's right for each other, our customers, investors and our

communities

Core Responsibilities:

  • Assists with the creation and delivery of face-to-face sales

presentations that demonstrate knowledge of the latest Comcast products

and services. Promotes the sale of bundled products to ensure the

optimal solution for the customer. Sells with goals of exceeding

departmental, financial, and unit targets.

  • Stays abreast of competitive landscape and emerging technologies to

best position Comcast Business Services in the marketplace.

  • Generates new leads with targeted businesses through various

prospecting activities, including cold calling, canvassing, customer

referrals, and partner relationships. Focuses on goal achievement and is

results driven.

  • Assists with developing sales territory, including cultivation of

local business partnerships and organizational affiliations.

  • Retains customer base by delivering on the Comcast Credo. Ensures a

superior customer experience. Maintains and builds customer

relationships to drive customer retention; works with internal teams to

ensure operational efficiencies and service levels meet and exceed

customer expectations through strong customer service orientation and

excellent follow up skills.

  • Prepares sales and activity reports as required.

  • Participates in out-of-the-office meetings with customers on a regular

basis and demonstrates excellent verbal and written skills and skill in

presenting, persuading, and negotiating.

  • Promotes the sale of bundled products to ensure the optimal solution

for the customer. Sells with goals of exceeding departmental, financial,

and unit targets.

  • Consistent exercise of independent judgment and discretion in matters

of significance.

  • Regular, consistent and punctual attendance. Must be able to work

nights and weekends, variable schedule(s) as necessary.

  • Other duties and responsibilities as assigned.

Job Specification:

  • Bachelor's Degree or Equivalent

  • Business, Marketing

    • Generally requires 1-2 years related experience

Comcast is an EOE/Veterans/Disabled/LGBT employer

Comcast is an EOE/Veterans/Disabled/LGBT employer


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Business Account Executive 1

Comcast