Bursar Office Coordinator

This position provides supervision of office staff and the coordination of Bursar Office and assists with Express Enrollment operations. This position reports to the Bursar and serves multiple campuses.

Major Responsibilities:

• Organizes and coordinates the front desk operations of the Bursar office and its staff.

• Supervises hourly staff and student employees within the Bursar office including cashiers, clerks, interns, and other staff within the Bursar office.

• Provide assistance to prospective and current students covering a wide range of detailed information.

• Answer questions and help students complete online processes as needed.

• Maintain proper internal controls and ensuring compliance with College policies and procedures within unit.

• Organizes and maintains filing systems of the campus.

• Handles various Bursar Office functions according to regional practices established through the Bursar and Executive Director of Finance and Administration.

• Prepares financial aid bookstore charge accounts (House Accounts) to send to campus partners.

• Researches and resolves missing financial aid refund checks and stale dated refund checks for designated campus.

• Responsible for creating, reviewing payment plans and making sure payments are current and follow up with those that are late.

• Responsible for updating accounts receivable holds on student accounts.

• Responsible for ordering Higher One Debit Cards upon student request.

• Interacts with students regarding questions or issues with student accounts and student status and maintains communication with Bursar and Campus President or designee

• Organizes and coordinates the front desk operations of the Bursar office and its staff.

• Supervises hourly staff and student employees within the Bursar office including cashiers, clerks, interns, and other staff within the Bursar office.

• Provide assistance to prospective and current students covering a wide range of detailed information.

• Answer questions and help students complete online processes as needed.

• Maintain proper internal controls and ensuring compliance with College policies and procedures within unit.

• Organizes and maintains filing systems of the campus.

• Handles various Bursar Office functions according to regional practices established through the Bursar and Executive Director of Finance and Administration.

• Prepares financial aid bookstore charge accounts (House Accounts) to send to campus partners.

• Researches and resolves missing financial aid refund checks and stale dated refund checks for designated campus.

• Responsible for creating, reviewing payment plans and making sure payments are current and follow up with those that are late.

• Responsible for updating accounts receivable holds on student accounts.

• Responsible for ordering Higher One Debit Cards upon student request.

• Interacts with students regarding questions or issues with student accounts and student status and maintains communication with Bursar and Campus President or designee regarding student issues.

• Communicates with students regarding outstanding balances. Make phone calls, send email and/or written letter.

• Responsible for daily cash balancing reconciliation, preparation and input of CRF and CTL as required by college Policy.

• Responsible for administering parking tags to students, faculty and staff.

• Responsible for administering transcripts and receipt of payment for transcript requests.

• Performs other duties as assigned consistent with commonly accepted practices.

Salary Range: $44,800 - $48,800

Benefits Offered:

• No waiting period to enroll in benefits.

• Employer contribution to retirement plan.

• Excellent benefits, including voluntary benefits: medical, dental, vision, retirement, life insurance, spouse/child life insurance, Short and Long-Term Disability Insurance, identity theft protection, accidential injury and illness, and more!

• Paid time off: vacation, sick, volunteer, bereavement.

• Paid holidays: 9 days plus winter break between December 25th and January 1st.

• Free tuition at any Ivy Tech location for employee, spouse, and qualifying dependents.

• Professional Development opportunities.

Requirements:

• Associate's degree in a business, accounting or finance or equivalent work experience required.

• Must be proficient in Word, Excel, PowerPoint, email and internet.

• Must possess strong customer service and interpersonal skills.

• Supervisory experience preferred

Selected candidate for employment will be subject to pre-employment background checks, including criminal history check, and any offer of employment will be contingent upon that outcome.

Ivy Tech Community College is an accredited, equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, marital status, religion, sex, gender, sexual orientation, gender identity, disability, age or veteran status. As required by Title IX of the Education Amendments of 1972, Ivy Tech Community College does not discriminate on the basis of sex, including sexual harassment in its educational programs and activities, including employment and admissions. Questions specific to Title IX may be referred to the College's Title IX Coordinator or to the US Department of Education Office of Civil Rights.