Loews Hotels Saint Louis , MO 63150
Posted 1 week ago
Live! by Loews
St. Louis, MO is a branded collaboration between Loews Hotels & Co, The Cordish Companies and the St. Louis Cardinals, one of the most beloved sports franchises in the country. The hotel is part of phase two of the already successful Ballpark Village Live! complex and delivers unscripted, locally handcrafted Loews experiences for both group and leisure guests. Live! by Loews
St. Louis features 216 guestrooms, 17,000 square feet of meeting and event space with spectacular views and multiple food & beverage outlets, including an outdoor lounge and a Bourbon Bar.
Job Specific
Maintains current knowledge of all popular alcoholic beverages and cocktail recipes
Prepares all necessary mixers and garnishes prior to start of service and during shift as needed
Sets up bar service area with all necessary glassware and supplies prior to start of service "Mis en Place"
Cleans and restocks glassware throughout shift
Greets guests in a polite professional manner according to Loews standards
Determines guests needs and suggestively up-sells beverages so as to enhance the guest experience
Records all aspects of guest order accurately and enters them into computer
Prepares alcoholic and non-alcoholic beverages to order upon request
Serves guests in a polite, professional manner according to Loews Standards
Monitors guests to prevent over indulgence and ensure safety
Maintains cleanliness and sanitation of bar service area at all times
Prepares and presents accurate record of guest charges
Collects monies due and or applies charges to guest account using POS terminal
Completes end of shift revenue report and cash deposit
Inventories all beverages and operating supplies, orders replacement items as needed
Performs all closing duties, secures all inventory and supplies
Other duties as assigned
General
Promotes and applies teamwork skills at all times
Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance
Is polite, friendly, and helpful to guests, management and fellow team members
Executes emergency procedures in accordance with hotel standards
Complies with required safety regulations and procedures
Attends appropriate hotel meetings and training sessions
Maintains cleanliness and excellent condition of equipment and work area
Complies with hotel standards, policies and rules
Recycles whenever possible
Remains current with hotel information and changes
Complies with hotel uniform and grooming standards
Qualification Standards
(Skills, Experience, Education, Licenses/Certs)
The individual must possess the following qualifications and be able to explain and demonstrate that s/he can perform the essential functions of the job, with or without reasonable accommodation:
High School diploma or equivalent
One + years experience as Bartender in a high volume, upscale Hotel or free standing Lounge environment
Thorough knowledge of Alcoholic Beverages, Cocktail recipes, preparation methods, glassware, equipment and service
Certification of training in Responsible Vendor requirements or ability to obtain same
Exceptional guest service skills
Basic computer and cash handling skills
Ability to stand stoop, bend and lift items weighing up to 50 pounds repetitively during entire shift
Ability to work flexible schedule to include weekends and holidays
Loews Hotels