Building Technology Technician

NRP Group Austin , TX 78719

Posted 2 months ago

Overview

NRP Investments, LLC, founded in 1994, is a full-service developer, general contractor, and property manager of multifamily, senior, and student housing throughout the United States. From start to finish, every development NRP Group works on is carefully contemplated and executed to maximize investment return cost efficiency, productivity and satisfaction. NRP Investments, LLC is recognized as a three-time recipient of the National Association of Builders Multifamily Development Firm of the Year and has been consistently ranked one of the Top 25 Developers by Multifamily Executive. Currently, NRP Investments, LLC has assets and operations in Ohio, Texas, North Carolina, Virginia, Florida, Michigan, Indiana, Pennsylvania, Maryland, New Jersey, New York, and Massachusetts. Visit www.NRPGroup.com for more information.

The NRP Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Responsibilities

Building Technology Project Manager

Department

IT

Job Status

Full-Time

Reports To

Director of Technology

Job Type

Regular

Positions Supervised

None

FLSA Status

Exempt

Amount of Travel

80%

Work Schedule

M-F 8am-5pm

POSITION SUMMARY

The Building Technology Technician is responsible for supporting all technology needs for corporate offices, leasing offices, construction offices, and resident amenities spaces. This support includes but is not limited to internet, local network, audio visual solutions, CCTV security, and access controls systems. Technician may provide assistance in person, through email, or over the phone. The technician will be required to utilize a service desk system for tracking of customer needs.

ESSENTIAL FUNCTIONS

Reasonable Accommodation Statement:

To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.

Essential Functions Statement(s):

  • Setup/Troubleshoot Computers & Peripherals.

  • Develop & Maintain Site Specific Documentation.

  • Develop & Maintain Training Documentation.

  • Improve Process & Procedures related to site setup and consistency.

  • Facilitates remediation of systems experiencing errors by either working directly with vendors or by monitoring the support initiative of external and/or internal resources.

  • Works with property management to assist in solving technical issues that relate to building systems (such as cable/internet, access control or security systems).

NRP Core Values:

  • Commitment
  • Perseverance and commitment to the business at hand and to the organizational goals.
  • Honesty & Integrity
  • Level of trust, truthfulness, and sharing of information. Demonstrates ethical behavior.
  • Mutual Respect
  • Treats everyone with respect for their originality, both personally and professionally. Respect for others unique qualities and expertise.
  • Professionalism
  • Conduct and manner in which employee represents the organization in every internal and external business activity.
  • Teamwork
  • Collaboration and cooperation with other employees, supervisors, and outside contacts. Open and accessible to every other person involved in any business transaction.

Qualifications

SKILLS & ABILITIES

Education: An undergraduate degree from an accredited college or university with a focus in Computer Science, Business, Information Technology, or related discipline or in the absence of a degree, directly related job experience in technical support role (preferably on real estate industry), where a number of years and proven knowledge may offset the degree requirement.

Experience: 3 years of progressively responsible experience in an IT Support role preferably within the real estate industry.

Technical Skills:Networking, Customer Service, Problem Solving

Driver's License Required: Yes

Other Requirements:Must be willing to travel by car or plane to locations supported in the NRP Business footprint.

PHYSICAL DEMANDS

N (Not Applicable)

Activity is not applicable to this occupation.

O (Occasionally)

Occupation requires this activity up to 33% of the time (0 - 2.5+ hrs/day)

F (Frequently)

Occupation requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs/day)

C (Constantly)

Occupation requires this activity more than 66% of the time (5.5+ hrs/day)

Physical Demands

Lift/Carry

Speak

F

Stand

F

Walk

F

Sit

F

Handling /Fingering

F

Reach Outward

F

Reach Above Shoulder

F

Climb

O

Climb Stairs

O

Crawl

N

Squat or Kneel

O

Bend

O

10 lbs or less

F

11-20 lbs

O

21-50 lbs

O

51-100 lbs

O

Over 100 lbs

N

Push/Pull

12 lbs or less

N

13-25 lbs

N

26-40 lbs

N

41-100 lbs

N

Other Physical Requirements, e.g., Vision, Hearing, Touch: Vision, hearing, and touch

WORK ENVIRONMENT

  • An office environment in a controlled atmosphere building.
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Building Technology Technician

NRP Group