Building Maintenance Technician II

This is a level II position. This position encompass all duties of a BMT I position and complete tasks of a more complex level with minimal supervision. This level II position will perform minor to complex maintenance and service as needed to support ongoing facility operations for the Facilities Department that are initiated through work requests or as dispatched by the control room, call center , or a member of management in accordance with Hospital standards. Performs low level to complex installations, troubleshooting, repairs, and maintains general building systems and structure; including general plumbing, and mechanical as well as general maintenance work. Performs maintenance service and repairs in the areas of

plumbing, electrical, carpentry , painting, plastering, tank changing and/or machine servicing. Responds to low-level to complex requests in order of priority and assists both with routine-to-complex request on an as needed basis. Ensures smooth transition of responsibilities to next shift. Responds to all hospital emergencies of any nature which include but is not limited to leaks, fire alarms, odors, snow removal, etc. This position is subject to rotating shifts. Must have a valid driver's license and the ability to operate hospital vehicles. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, or crawl. The employee must lift and /or move up to 50 pounds.

Minimum Education

High School Diploma or GED (Required)

Required Skills/Knowledge

HS Diploma, GED or equivalent required; basic level mechanical/plumbing and electrical training required; Demonstrates ability to use PC; General knowledge of internet. Valid drivers License is required.

1 or more years of related and progressive experience; 1 year of general maintenance, carpentry, mechanical/plumbing and electrical experience; Familiarity with automated work order systems; ability to use internet; willingness to learn new software or programs related to field; carpentry, mechanical/plumbing and electrical experience; Working knowledge of all applicable EPA & OSHA standards related to the position.

Math ability level: 2 Basic calculation ( addition, subtraction, multiplication & division). Human relations skill. Level: 1 Basis computer skills: PC software/operating systems: Basic standard equipment: Calculator, copy machine, and fax machine.

Frequent bend/stoop, sit, stand/walk and reach 8-12hrs. Must be able to lift, carry, push, pull >40<75 pounds. PC operating systems and mobile work entry devices. Proficient knowledge of intranet, some Microsoft offices suites ( Word. Excel). Familiarity with automated work order systems. Customer service skills, calculator and copy machine.
Required Licenses and Certifications

Valid driver's license (Required)

Functional Accountabilities

Quality Assurance

• Take the initiative to identify and report deficiencies in the physical plant of the hospital by submitting work orders through the work order system.

• Diagnose and resolve trouble ticket/work orders thoroughly until completed

• Routinely follow up with manager to communicate or request assistance in order to complete work orders, when necessary.

• Follow up with the requester after completion of a work order to ensure problem has been corrected.

• Routinely utilizes all safety measures as related to work orders and specific tasks.

Customer Service

• Follow up with the requestor regarding work orders, in a timely manner, upon receipt,

• Communicate to requester steps for completion of work order and provide any follow up information.

• At all times represent the engineering staff in a professional and helpful manner.

• Anticipates and responds to customer needs; follows up until needs are met.

Administrative

• Compile list of materials to be ordered and submit to supervisor. Complete and update work orders daily for work completed each day .

• Prepare requisitions for ERP .

• Assist with projects needs as assigned.

• Ability to use supply order system (shows progress); ability to use the work order system and ability to use email system.

Safety

• Speak up when team members appear to exhibit unsafe behavior or performance

• Continuously validate and verify information needed for decision making or documentation

• Stop in the face of uncertainty and takes time to resolve the situation

• Demonstrate accurate, clear and timely verbal and written communication

• Actively promote safety for patients, families, visitors and co-workers

• Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance

Organizational Commitment/Identification

• Partners in the mission and upholds the core principles of the organization.

• Committed to diversity and recognizes value of cultural/ethnic differences.

• Demonstrates personal and professional integrity.

• Maintains confidentiality at all times.

Teamwork/Communication

• Demonstrates collaborative and respectful behavior.

• partners with all team members to achieve goals.

• Receptive to others ideas and opinions.

Performance Improvement/Problem-Solving

• Contributes to a positive work environment.

• Demonstrates flexibility and Willingness to change.

• Identifies opportunities to improve clinical and administrative processes.

• Makes appropriate decisions, using sound judgement.

Cost Management/Financial Responsibility

• Uses resources efficiently

• Searches for less costly ways of doing things.

Building Maintenance Technician I Competencies

• Assists with minor repairs to general use plumbing fixtures to include but not limited to sinks, toilets and showers. Replaces valves, washers and fixtures. Replaces lighting tubes and bulbs as requested. Basic repairs include but are not limited to doors, knobs and closures. This position will also perform landscaping functions.

• Mounts pictures, diplomas, chalkboards, dispensers, etc.

• Assembles carts, tables and other furniture items, asssits with furniture moves.

• Follows applicable guidelines as it pertains to infection control.

• Installs and maintains infection control devices.

• Mounts and performs minor services on electrical components.

• Repairs or replaces desk and cabinet locks, doorknobs, and locks.

• High dusting to include vent cleaning, ledges, fixtures and sprinkler heads.

• Inspects, maintains and repairs firewalls, smoke barriers and other fire rated structures.

• Respond to all emergencies to include but not limited to water leaks and fire alarms and assesses damage; make repairs or notifies appropriate personnel of problems.

• Replace damaged ceiling tiles.

• Pick-up delivery and installation of all portable pressurized gas tanks

• Completes assigned rounds through areas of responsibility to ensure areas are well maintained and creates work orders for any deficiencies.

• In the event there are problems, it must be reported to the Control Room. The BMT must notify the Control ROOM or ON-Call Manager of any safety hazards notes during rounds.

• Track all materials used on a daily basis and ensure that an adequate supply is always available.

• In emergencies and /or crisis situations in any essential utility, responds in am appropriate manner to assist in restoring the system back to operational status.

• Responds to troubles and fire alarms and takes correction action. Serves as a member of the fire and disaster team.

• Responds to all emergencies and is able to trouble shoot and provide assistance to Control Room to be dispatched as needed. Emergencies include electrical outages, water penetrations, and weather emergencies.

• Perform maintenance repairs that are initiated through work orders. Activities include general plumbing, mechanical, electrical, and maintenance work. Examples are replacing light bulbs, providing temporary power, unstopping sinks and responding to temperature control issues. This includes but is not limited to assisting with work related to general hospital maintenance.

Organizational Accountabilities

Organizational Accountabilities (Staff)

Organizational Commitment/Identification

• Anticipate and responds to customer needs; follows up until needs are met

Teamwork/Communication

• Demonstrate collaborative and respectful behavior

• Partner with all team members to achieve goals

• Receptive to others' ideas and opinions

Performance Improvement/Problem-solving

• Contribute to a positive work environment

• Demonstrate flexibility and willingness to change

• Identify opportunities to improve clinical and administrative processes

• Make appropriate decisions, using sound judgment

Cost Management/Financial Responsibility

• Use resources efficiently

• Search for less costly ways of doing things

Safety

• Speak up when team members appear to exhibit unsafe behavior or performance

• Continuously validate and verify information needed for decision making or documentation

• Stop in the face of uncertainty and takes time to resolve the situation

• Demonstrate accurate, clear and timely verbal and written communication

• Actively promote safety for patients, families, visitors and co-workers

• Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance