Builders Choice Lumber, LLC Inside Sales

Arctic Slope Regional Corporation Wasilla , AK 99623

Posted 2 months ago

Inside Sales is a member of the Builders Choice Lumber Sales team and has the responsibility for facilitation of sales for customers.

ESSENTIAL DUTIES AND RESPONSIBILITIES (and other duties as assigned)

To perform this position successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Assist customers contacting us by phone and email.

  • Answer customers' questions regarding products, pricing, availability, and payment options.

  • Consult with customers to aid in the appropriate selection and purchase of merchandise.

  • Work with colleagues throughout the organization to ensure excellent customer experience from the inception of the order through delivery.

  • Listen and respond empathetically when faced with customer concerns. Seek quick resolution to issues raised.

  • Work hand-in-hand with management, by performing the administrative functions required to achieve the task at hand.

  • Ensure timely quotations and accurate order processing.

  • Follow up and update customers regarding bid status, order status, delivery status, etc.

  • Communicate clearly with customer regarding their expectations and how we intend to deliver on those expectations.

  • Provide solutions through products, service, or information to add value to our customers.

  • Entry of orders and credit memos into system accurately and efficiently

  • Other duties as assigned

  • Ability and wiliness to abide by ACHC code of conduct, policies and procedures

  • Comply, understand, and support ACHC safety culture to ensure a safe work environment

  • Display knowledge, understanding, and sensitivity to the Inupiat Culture

EDUCATION and/or EXPERIENCE

  • High School Diploma or GED

  • Valid Alaska Driver's License

  • Construction Industry Experience

  • Have prior sales & customer service experience

  • Knowledge of Microsoft Office products and other windows-based programs

  • Forklift experience and certification preferred.

  • Ability to solve problems and issues

  • Ability to interact and communicate effectively with others

  • Ability to juggle and prioritize multiple tasks thru completion

  • Strong focus on safety and quality

  • Ability and willingness to abide by BCL code of conduct, policies and procedures

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Builders Choice Lumber Material Handler

Arctic Slope Regional Corporation

Posted 2 months ago

VIEW JOBS 3/1/2021 12:00:00 AM 2021-05-30T00:00 ASRC Construction performs construction services throughout Alaska and in select lower-48 markets. We deliver highly complex construction projects in some of the world's most remote locations. Our company is dedicated to providing value to our clients while maintaining a dedicated focus on the safety of our people and the quality of our work. JOB SUMMARY The Material Handler is a member of the yard crew with the responsibility of facilitating the timely flow of materials to and from customers and vendors. ESSENTIAL DUTIES AND RESPONSIBILITIES * Ensures proper handling of building materials to limit damage. * Facilitates proper packaging of building materials to minimize damage during loading & transportation. * Moves material from the warehouse or yard using a forklift, hand truck or other types of equipment. * Properly builds loads considering the end users order of use, weight, and proper placement on the truck in relation to the delivery schedule. * Communicate and coordinate with employees and the yard lead to ensure the on time and accurate fulfillmenteceiving of sales and purchase orders. * Communicates effectively with will call customers to safely transfer loads onto customer trucks and trailers. * Move, lift, and handle material shipments as required when offloading company freight. * Assess hazardous material shipments, completes the applicable forms required for compliance. * Perform other related duties as assigned. QUALIFICATIONS Required * High school diploma or equivalent. * Three (3) years, or more, working in shipping and receiving or another related field. * One (1) year of forklift experience. * Ability to obtain a forklift certification within 30 days of hire. * Ability to work outside or in a cold environment for long durations. * Ability to work varying hours and overtime as required by the position. * Ability to obtain any medical clearances required for the position. Preferred * Valid driver's license with an acceptable driving record. Please visit asrcconstruction.com for more information about our company and the services we offer. Arctic Slope Regional Corporation Wasilla AK

Builders Choice Lumber, LLC Inside Sales

Arctic Slope Regional Corporation