Buffet Waitstaff

Spirit Mountain Casino Grand Ronde , OR 97347

Posted 2 months ago

Summary: Serves food and/or drinks to guests while they are dining in Cedar Plank Buffet.

The intent of this position description is to provide a representative summary of the major duties and responsibilities performed by this position. Employee(s) may be required to perform position-related tasks other than those specifically listed in this description.

Essential Job Functions:

  • Greets guests and takes food and/or drink orders.

  • Service knowledge of beer and wine.

  • Delivers food and/or beverages to guests in a manner that meets or exceeds our service standards.

  • Clears food and beverage containers from tables, cleans food and debris from tables, chairs, and floors.

  • Serves and refills beverages, maintains cleanliness, and responds to guest requests.

  • Busses tables and re-sets to continue guest seating.

  • May brew coffee, stock and fill beverage containers, condiments, and ice bins.

  • Maintains a "Clean As You Go" work area.

  • As needed, helps with removing bus carts to the dish area and returns clean tubs to station.

  • Performs other duties as assigned.

Spirit Mountain Standards:

  • Delivers Spirit Mountain's Spirit of Excellence by consistently modeling attitudes and behaviors in alignment with SMGI's Pride Values, Brand Promise and Business Vision.

  • Learns, comprehends and complies with all Company and departmental policies and procedures, MICS, gaming regulations and Regulation Chapter 5 requirements.

Follows all Corporate and departmental safety policies and procedures.

Qualifications

Required Knowledge of:

  • Principles, practices, and processes of food and beverage preparation and delivery.

  • Principles, practices, and processes of safe food handing.

  • Computer hardware and software applications.

  • Responsible alcohol service as outlined in OLCC's alcohol service training.

Required Skill in:

  • Serving food and beverages.

  • Recognizing and correcting situations that are unhealthy or may lead to poor guest service.

  • Monitoring and providing guest service.

  • Communicating both orally and in writing.

  • Establishing and maintaining effective working relationships with others.

  • Maintaining sanitation standards in a food service area.

Education, Experience, Licenses, Registrations, and Certifications:

  • High School Diploma or equivalent, and three (3) months food and beverage work experience, or equivalent combination of education, training and experience.

  • Low security gaming license issued by the Grand Ronde Gaming Commission.

  • State of Oregon Food Handler's Certificate.

  • State of Oregon Liquor Control Commission Server's Permit.

  • Must be at least 18 years of age.

  • Areas of assignment may be restricted to employees under 21 years of age.

Environmental Factors and Conditions/Physical Requirements:
  • Work is performed in a food service environment with routine exposure to wet and/or humid conditions, fumes or tobacco smoke and occasional exposure to extreme cold or heat and potentially toxic or caustic chemicals.

  • Subject to high levels of noise.

  • Work is subject to frequent standing and walking, with occasional sitting, bending, reaching, kneeling and lifting up to 50 pounds.

  • Must be able to push bus cart to dish pit and return clean bus tubs to station.

  • Work is subject to frequent use of hands and arms to finger, handle, feel and reach.

Equipment and Tools Utilized:

  • Equipment utilized includes personal computer, standard office equipment, box knife, card board crusher, and tools and equipment normally used in providing food and beverages such as coffee urns, espresso machines, push carts, trays, bus tubs, utensils, serving plates, telephone, audio/video equipment, and two-way radio.

The above statements are intended to describe the major duties and responsibilities performed by this position and the employee acknowledges receipt of the job description.

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