BSA Support Specialist

City National Bank Of Florida Miami , FL 33196

Posted 2 months ago


About City National Bank of Florida

Headquartered in Miami, City National Bank (CNB) is the financial institution to which Floridians have turned to for more than 70 years. With more than $15 billion in assets, CNB is one of the largest financial institutions based in the state. City National Bank is a subsidiary of Chilean bank, Banco de Credito e Inversiones (Bci), and remains a South Florida-based community bank with local decision-making. City National Bank is rated 5 stars "Superior" by BauerFinancial. CNB was voted Best Community Bank, Best Business Bank, Best Bank for Commercial Real Estate, Best Bank for Jumbo Loans, Best Private Bank and Best Foreign National Mortgage Lender by the readers of the Daily Business Review. CNB offers a diversified portfolio of financial products and services from Miami-Dade County to Central Florida.

The BSA Support Specialist will work closely with the banker to complete RFIs within policy time-frames by; contacting clients, completing Global Radar KYCs, updating client records and/or any additional items based on the RFI request. In addition to completing regulatory documentation of highly responsible and confidential nature.

The position requires an effective and proactive individual that can take responsibility of key organizational issues; have good judgment and be able to make decisions in a timely manner; be able to meet deadlines; have stellar problem-solving skills.


  • Minimum 3 year of operations or related experience

  • Previous BSA analyst or sufficient BSA and new account experience preferred

  • Good working knowledge of bank operations.

  • Needs to easily navigate and understand the questions to confidently reach out to clients.

  • Able to balance competing priorities.

  • Ability to multitask in an extremely fast paced environment, while ensuring a high level of accuracy and providing exceptional customer service

  • Exceptional communication skills.

  • Proficient in Microsoft Office: Outlook, Word, and Excel

  • Ability to identify and solve problems

  • Effective/good organizational and time management skills.

  • Ability to work under minimal supervision while performing duties

  • Ability to follow documented procedures

  • Ability to independently research information to locate and answer support questions when documented procedures are not available.


  • High School Diploma or Equivalent

Special Instructions to Candidates

  • Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.

  • Please view Equal Employment Opportunity Posters provided by OFCCP here.

  • The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

  • Reasonable accommodation may be made to assist individuals with disabilities to complete the online application process. Please contact our Human Resources Department at 305-577-7680 or by e-mail at

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BSA Support Specialist

City National Bank Of Florida