Broadcast IT Technician

We are seeking an IT support technician to join our team, using their technology skills to make us even more efficient. In this role, the support person will work on all types of IT systems and assets, assist with upgrades and fixes, and provide training and support as needed. The ideal candidate will have a background in computer hardware and software, network cable and hardware maintenance, and some background in video.

Objectives of this role

• Maintain essential IT operations, including operating systems, applications, servers, laptops, desktops, software, and hardware

• Handle broadcast-critical IT tasks and system improvements

• Enable faster and smarter business processes and employee productivity

• Research and evaluate emerging video technologies, hardware, and software

• Serve as the subject-matter expert supporting Mac OS X, Windows, and widely used software and applications, such as Microsoft, Adobe, and industry software.

Responsibilities

• Install, configure, and support workstation software, hardware, printers, and phones

• Execute systems and network design, documentation, implementation, testing, and administration, and ensure components meet business needs and work together seamlessly

• Implement applications and software upgrades and troubleshoot any performance issues

• Train employees in using software and hardware, and provide technical support when needed

Required skills and qualifications

• Knowledge of operating systems, current equipment and technologies

• Excellent interpersonal skills

• Ability to maintain confidentiality of company information

Preferred skills and qualifications

• Bachelor's degree (or equivalent) in computer science

• Project management experience

• Professional certification