Marcus Corporation Lake Geneva , WI 53147
Posted 2 days ago
If you desire to put your experience to work in a full-service AAA Four Diamond resort setting while making an impact to the benefit of your team, ownership, and community, the perfect career opportunity awaits.
We are in search of a Brissago Server Assistant to join our Grand team at our 1,300 acre Grand Geneva Resort & Spa in Lake Geneva, Wisconsin. Recognized as a Top Resort in the Midwest by Conde Nast Traveler, this award-winning, all-seasons destination features over 746 guest accommodations, the WELL Spa & Salon, two championship golf courses, fitness facilities, a ski hill and terrain park, and 9 unique food and beverage outlets.
Our Team is looking for People Pleasing individuals who want to do the following:
Turn our guest's ordinary day into an extraordinary day
Love where they work
Be appreciated for what they bring to a team
Learn and grow with a company who truly values it's people
What's in it for you?
Flexible Scheduling
Free meals every shift made by our talented culinary team
Paid time off
Golf, Ski, Restaurant & Spa discounts
Hotel room discounts at Marcus properties
Discounted WELL Spa Gym membership
Advancement opportunities across the property and US
Friendly work atmosphere
Holiday, jury duty, & bereavement pay
Medical, dental and vision insurance, company-paid life insurance, employee assistance program and additional retirement benefits
Recognition programs (aka get paid to celebrate)
About the role
Be a part of a Grand experience as a Server Assistant! Assist with delivery and service of hotel food and beverage offerings to the restaurant guests.
What will you be doing?
Fully understands the menu and wine list. From the standpoint of ingredients and preparation of the dishes to the delivery and service expected to accompany the dish.
Delivers all required Service Accents to the guest (e.g., SSA presentation, bread presentation, horseradish/cheese grating, dessert presentation).
Maintains a neat, clean, organized, safe work environment.
Transports and polishes clean wares, utensils and accessories to area needed.
Must be proficient in multi-tasking.
Must comply with opening and closing as well as running side work necessities.
Direct and consistent communication with the culinary and management team.
Listens to and resolves customer complaints regarding service, product and personnel.
Must effectively process service responsibilities from service staff. Eg. Servers and Bartenders
Meticulously cleans and resets dining room tables and booths during and after meal
Perform other duties as assigned.
What do you bring to the role?
Someone who is passionate about people and travel
Willing to work weekends
LOVES meeting new people and interacting with guests
Has reliable transportation to and from work
Past experience in hotels and customer service a plus
Enjoys proactively using their creativity to personalize the guest experience
WARNING: must be prepared to be a part of guest memories for years to come!
Grand Geneva is an Equal Opportunity Employer
Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.
Additional Information
Marcus Corporation