SAP Palo Alto , CA 94306
Requisition ID: 196526
Work Area: Customer Service and Support
Expected Travel: 0 - 10%
Career Status: Professional
Employment Type: Regular Full Time
SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That's why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.
SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because it's the best-run businesses that make the world run better and improve people's lives.
Located in Walldorf, Newtown Square and Silicon Valley, the SAP Executive Briefing Centers support nearly 4,000 external and internal meetings for customers, partners, and market influencers yearly. SAP's EBCs are both a program and an environment that together provides the ultimate customer experience. With our meticulous attention to detail and focus on service, we design unforgettable, end-to-end experiences that will both impress and influence visitors to SAP. Key to the team's charter is facilitating sales engagements with "service beyond expectation, experience beyond compare".
Our success is driven by the key tenants of our operating model:
We put people first we are relationship builders;
We embody the best of SAP we are SAP experts;
We make it easy we are mission possible people;
We live for the details we are masters of the moment
We create a lasting impression we are memory makers
ROLES & RESPONSIBILITIES
As part of our global EBC team, the Briefing Consultant partners with our account teams and meeting sponsors to ensure the goals of every engagement are clearly defined and achieved. She/he will own the visitor experience, end-to-end. Specific responsibilities include:
Align with account teams to define objectives of briefings and account-specific messages to convey
Orchestrate meeting preparations and speaker rehearsals
Craft agendas with solution, line of business and industry focus
Maintain Master Speaker Matrix
Coordinate site-specific tours and offerings to enhance briefing content
Manage end-to-end logistics to ensure a seamless experience
Provide high-level SAP story as part of the welcome experience
Ability to be a storyteller for the solution showcase area in the EBC
Partner with Global Facilities & IT teams to deliver superior facility, catering and technical support
Maintain relationships with local/preferred program partners for hotel accommodations, ground transportation, and off-site catering and entertainment
Contribute to global EBC initiatives that will continue to improve the program
SKILLS AND COMPETENCIES
Five+ years of experience in an EBC or comparable sales or marketing roles, preferably in the technology industry
Extraordinary project management, communications and organizational skills
Understanding of the enterprise solution sales cycle, especially in a software and cloud environment
Proven effectiveness in engaging with senior executives
Great at building relationships with all levels of an organization
Good understanding of SAP enterprise solutions and go-to-market
Embraces fast pace, constant change with grace under pressure
Understanding of multi-cultural customs
Energized by a team effort and environment
WHAT YOU GET FROM US
Success is what you make it. At SAP, we help you make it your own.
A career at SAP can open many doors for you. If you're searching for a company that's dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment apply now.
SAP'S DIVERSITY COMMITMENT
To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.
SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team. (Americas:Careers.NorthAmerica@sap.com or Careers.LatinAmerica@sap.com, APJ: Careers.APJ@sap.com, EMEA: Careers@sap.com). Requests for reasonable accommodation will be considered on a case-by-case basis. Successful candidates might be required to undergo a background verification with an external vendor.
EOE AA M/F/Vet/Disability:
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, gender, sexual orientation, gender identity, protected veteran status or disability.
Successful candidates might be required to undergo a background verification with an external vendor.
Nearest Major Market: San Jose
Nearest Secondary Market: Palo Alto
Job Segment: ERP, Marketing Consultant, SAP, Cloud, Facilities, Technology, Marketing, Operations