Macy's is proudly America's Department Store. There's a reason we've been around for 160 years. Customers come to us for fashion, value and celebration. Macy's is also known for giving back to our communities.
The magic of Macy's ultimately comes alive in our stores, and our store colleagues are the ones making it happen. They provide outstanding customer service, create a memorable shopping experience, and drive sales results. A store position at Macy's (seasonal, part-time, or full-time) is the perfect way to explore the world of retail. Some of Macy's top executives started their careers as part-time retail sales associates. Our store positions are ideal for forming relationships, building teams, and developing leadership skills to grow your career at Macy's. Macy's stores are ideal for building capability in creating partnerships, building teams, and developing the leaders of tomorrow. Macy's is the "Academy" for retail careers.
A store colleague position (whether it's a seasonal job, part-time retail job, or a full-time career) is the perfect way to launch a career in the world of retail. Many of Macy's top executives started their careers in part-time retail sales roles, or as recent college graduates into our development programs in the various functions at Macy's.
The Vendor Specialist is responsible for providing outstanding customer service, meeting hourly sales and Loyalty goals on a personal and departmental basis, demonstrating superior product knowledge to customers, and creating a shopping experience that will make the customer feel welcome and comfortable. Additionally, the Vendor Specialist is responsible for becoming an expert on the vendor's product and promoting brand loyalty. Perform other duties as assigned.
Develop a high level of product knowledge for the merchandise in the department by reading vendor tags, pamphlets, and attending training classes in order to communicate it to the customer
Suggest additional merchandise to compliment customer selection and engage the customer
Reinforce customer's selection and package merchandise with care
Responsible for achieving personal sales goals and Loyalty goals
Develop clientele customer list and increase department sales
Maintain communication with vendors, OVMs, and regional/divisional offices for support on driving sales, promos, and product knowledge
Be knowledgeable of and perform sales support functions related to POS procedures
Be aware of back stock and fill as needed
Be aware of current promotional events and sales
Assist CSX manager or vendors with special events as needed
Maintain good housekeeping standards
Adhere to Loss Prevention and inventory control and compliance procedures
Dependable attendance and punctuality.
Qualifications and Competencies:*
High School Diploma or equivalent required
1-2 years related experience
Strong interpersonal skills with proven ability to communicate and share information with diverse groups of customers and peers.
Resourceful and able to adapt quickly to changing priorities
Resourceful self-starter, works well independently as well as part of a team, and able to adapt quickly to changing priorities
Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays
Position requires prolonged periods of standing/walking around store or department
May involve reaching, crouching, kneeling, stooping and color vision
Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions
Frequently lift/move up to 25lbs
This job description is not all-inclusive, and Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer and is committed to a diverse and inclusive work environment. Candidates for positions in San Francisco ONLY can review their rights and the Company's obligations under SFPC Art. 49 here. Candidates for positions in Los Angeles ONLY can review their rights and the Company's obligations under LA MC Ch. XVIII Art. 9 here. Candidates for positions in Philadelphia ONLY can review their rights and the Company's obligations under PC Ch. 9-3500 here.*