Brand Operations Supervisor-The Falls

L Brands Miami , FL 33196

Posted 5 months ago

Description

A Victoria's Secret Brand Operations Supervisor is a values-based leader that delivers exceptional customer and associate experiences to grow top line sales. A Brand Operations Supervisor leads store performance through our core values of The Customer Rules, It Matters How We Play the Game, Inclusion Makes Us Stronger, and Passion Leads to Success.

Primary Responsibility: The Brand Operations Supervisor has a primary responsibility of driving total store results through the product life cycle. Additionally, the Brand Operations Supervisor owns coaching associates to serve the customer as their top priority.

Success Metrics:

  • Sales Growth to Last Year

  • Shrink Reduction

  • Turnover Improvement

  • Payroll Control

Key Responsibilities:
To perform this job effectively a Brand Operations Supervisor must be able to perform all the responsibilities satisfactorily. Culture and Customer:

  • Supports associate retention strategies.

Talent:

  • Personally executes coaching model for informal coaching to associates.

Brand:

  • Participates in overall merchandising presentations of each brand by reviewing brand guide maps, preparing merchandise for execution and participating in floorset activity.

  • Executes brand initiatives and strategies (Sales Education, Launches, Events, Brand Promotions, and Product Testing).

  • Executes the short term sell thru strategies with use of visual merchandising filters.

Operations:

  • Leads team processing and replenishment.

  • Responsible for merchandise flow standards, assessments and backroom organization.

  • Executes store out of stock exercises to identify gaps in product availability.

  • Executes product life cycle during open hours when assigned to sales floor.

  • Works with Store Leadership Team to understand payroll management and take appropriate action.

  • Executes sensoring guidelines in accordance to guidelines to reduce shrink.

  • Supports in leading physical inventory.

  • Completes transfers and damages.

  • Owns weekly ordering and organization of cash wrap including supplies, bags, tissue and Mobile Register charging stations.

  • Executes the cleaning tasks of the entire store including vent cleaning, mopping, and vacuuming.

  • If applicable, responsible for offsite storage audits and maintenance of offsite storage checklist.

All leadership roles at Victoria's Secret are responsible for:

  • Leading and demonstrating the company values within the store at all times.

  • Leading the entire sales floor while assigned to the role of Customer Sales Lead (CSL) and ensuring the team is delivering the best buying environment for the customer.

  • Gaining business insight by reviewing total store results daily, weekly and monthly and linking behaviors to actions.

  • Upholding positive associate relations that lead to engagement in the brand and the team.

  • Executing store opening and closing procedures and recovery.

  • Reinforcing store strategies to reduce shrink and build personal capabilities in asset protection.

  • Effectively managing and controlling expenses.

Qualifications

  • Previous experience leading leaders and associate teams

  • Demonstrates ability to improve customer satisfaction and drive customer loyalty

  • Proven ability to effectively delegate, follow up and communicate with all levels of the organization

  • Demonstrates ability to manage complex and competing priorities with time management and organizational skills

  • Demonstrates ability to assess talent, coach, develop and manage performance

  • Demonstrates business acumen with strong strategic and analytical skills

  • Demonstrates excellent visual merchandising skills

  • Ability to work nights, weekends, holidays, and during non-business hours

An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Seasonal Brand Ambassador Aeropostale The Falls AeroStores Miami FL

Aeropostale, Inc.

Posted 2 weeks ago

VIEW JOBS 10/2/2019 12:00:00 AM 2019-12-31T00:00 Role of the Seasonal Brand Ambassador We call our Aeropostale team members Brand Ambassadors because they promote the culture, values and mission of Aeropostale. If you are outgoing, friendly and have a passion for fashion, this is a perfect role for you. As a Brand Ambassador, your number one job is to share your love of fashion and do whatever it takes to create an amazing shopping experience for our customers. Our Mission: A store where customers love to shop and employees want to work! Who you are: * Outgoing and excited to meet new people * Positive, charismatic and engaging * Obsessed with fashion and trends * Fantastic sense of style * Thoughtful with a desire to make others feel good about themselves and their individual style What you'll do: * Engage, educate and befriend customers to make an amazing shopping experience * Achieve and exceed sales goals by utilizing our selling strategy * Show understanding of customer's personal style when offering fashion advice * Inspire customers with your knowledge of fashion and trends and help them build perfect outfits * Assist with daily opening and closing tasks to maintain a clean, neat and today store * Complete all job responsibilities such as floorsets, filling the floor, ringing customers, etc. as directed * Remain positive and professional and work together with the team to make a great environment for our customers and each other * Be a role model for our values of respect, integrity, teamwork, compassion and accountability What you'll need: * Outgoing personality * Love of fashion * Ability to work in a fast-paced environment and multi-task * Flexible availability to meet the needs of the business (including evenings and weekends) * Commitment to arrive for scheduled shifts on time and maintain consistent attendance * Able to meet the physical requirements of the job (standing/walking up to 95% of the time, lifting or moving up to 25 pounds, bend, twist and kneel to complete tasks) Where you come from: * You are at least 16 years of age * Interview Requirement: One group interview (preferred) OR a one-on-one interview with Store Manager Aero OpCo LLC is an equal opportunity employer. We value a culture a culture of inclusion and diversity within our workforce, and are committed to maintaining a workplace free from prohibited employment conduct, including discrimination or harassment on the basis of race, color, national origin, sex, age, religion, disability, genetic information, sexual orientation, gender identity or expression, marital status, domestic partner status, civil partnership, status as a covered veteran, status in the Uniformed Services of the United States, citizenship and any other characteristic protected by law ("Protected Characteristics"). Aeropostale, Inc. Miami FL

Brand Operations Supervisor-The Falls

L Brands