Acreage Holdings, Inc. Egg Harbor Township , NJ 08234
Posted 3 weeks ago
Travel Required (% of time): Majority of the time, 80% or greater.
Essential Duties and Responsibilities:
The Brand Ambassador and Sales Support Associate is responsible for increasing brand awareness and driving sales by compliantly promoting our products through various channels and sales functions. This position will work closely with our Wholesale Sales and Marketing departments to help achieve our business objectives including communicating the value of our brands to customers, tracking and reporting customer feedback, professionally representing the brand at launches and events, and assisting our sales teams with key sales tasks.
To excel in this role, you will have excellent communication and networking skills as well as a strong presence on social media. Previous experience as a brand ambassador or a similar role is strongly desired, as well as a strong knowledge of sales and marketing tactics and techniques.
Responsibilities:
Embraces and effectively communicates Acreage NJ CCF's mission, vision, and goals.
Help maintain a positive image of the Acreage NJ CCF's brand(s).
Collaborates with the Wholesale Sales and Marketing teams to help develop and execute marketing strategies and campaigns.
Educates customers, retailers, and distributors about our products and champions our online training platform.
Tracks marketing material supplies and notifies the Wholesale Sales team of current inventory levels and future orders.
Participates in trade shows and other industry-related event attendance, where support may be required.
Collaborates with Logistics and Transport to provide dispensaries with delivery documents minimally 24-48 hours in advance of their scheduled deliveries.
Assists the Wholesale Sales Manager and Coordinators with building rapport with customers and vendors.
Monitors customer feedback and potential escalating issues and/or complaints on customer service.
Tracks customer preferences, metrics, and media campaigns.
Represents the company in full compliance with both state and company policies and regulations, at grand openings, product launches, and events.
Brainstorms ideas and participates in training and workshops.
Works closely with the Wholesale Sales team to help update dispensary profiles and sales operation data entry.
Basic Qualifications:
Education and/or Work Experience Requirements:
High school diploma or equivalent required
2 years of post-secondary education in a related field preferred
Minimum 2 years' experience in a fast-paced client-service intensive industry - hospitality and retail backgrounds - preferred
Minimum 2 years of industry experience required.
Additional Qualifications:
Prior experience in a sales/ support environment
Excellent verbal and written communication skills
Accuracy and detail oriented
Friendly, approachable, and outgoing personality
Working knowledge of social media platforms and tools
Adaptable with the ability to prioritize tasks
Ability to travel with reliable transportation.
Computer literate with proficiency in Microsoft Office Suite
Physical Demands:
Ability to stand for extended periods of time
Use of hand dexterity for extended periods of time
Ability to lift 50 pounds comfortably
Ability to squat, kneel, twist and bend comfortably
Acreage Holdings, Inc.