Brand Ambassador

ABM is HIRING immediately for a Brand Ambassador,

Pay Range: $26.00 per hour

The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on the applicant's experience, skills, abilities, geographic location, and alignment with market data.

Benefit Information:

ABM offers a comprehensive benefits package. For information about ABM's benefits, visit ABM 2024 Employee Benefits | Front Line Team Members | (Programa de Beneficios de ABM)

ABOUT THE ROLE

Reporting to the Sales Manager or the Retail Ambassador Supervisor (when applicable), the Bacardi Retail Ambassador will be responsible for maximizing sales and providing outstanding customer service to every single consumer and delivering the Bacardi 'Picture of Success' daily. As key advocates of the Bacardi brand and experts in the field, they will bring to life the spirits within our portfolio to engage and connect with travelers.

KEY ACCOUNTABILITIES AND RESPONSIBILITIESCLIENTELING

• Represent the Bacardi brand in all aspects:

1. Appearance

2. Behaviors

3. Product Knowledge

• Interact and connect with travelers in a professional and engaging manner, delivering key product messages to achieve sales target.

• Always achieve sales target, and aim to consistently over-achieve

VISUAL MERCHANDISING

• Follow the Merchandising Guidelines to deliver to the highest standard the Picture of Success in store daily

• Ensure that all Bacardi displays are correctly executed to ensure a seamless navigation for the travelers through the Bacardi portfolio

STOCK MANAGEMENT/REPLENISHMENT

• Ensure that Bacardi products are always available on the shop floor

• Ensure that GWP and POS stock are always on hand

• Proactively report any out-of-stock SKUs to the Bacardi Retail Ambassador Supervisor or Sales Manager

• Ensure to have on hand all materials required to deliver a successful promotional activation, following the promotion mechanics guideline

TRAINING & PRODUCT KNOWLEDGE

• Regular attendance of product training sessions and completion of period product knowledge assessments to ensure up-to-date familiarity on all Bacardi brands

• Capture and share frontline feedback (Bacardi Retail Ambassador, travelers, and retailer shop floor staff)

• Share Brand information (key selling points, taste profile) with the Retail Shop Floor Staff to achieve the Bacardi sales target

THE BACARDI VALUES

Bacardi Retail Ambassadors must embody the core Bacardi values throughout all of their daily responsibilities.

• Trust: To demonstrate honesty, transparency, and unity in the workplace

• Caring: To remain responsible, respectful, and committed to all that you do

• Passion: To act with inspiration from Bacardi's heritage and values, and demonstrate this via a determination to win, a sense of urgency and full ownership of your role

• Excellence: To perform beyond what is expected in the spirit of courage and overachievement, despite facing challenges

CRITICAL EXPERIENCES FOR SUCCESS

• Professional: organized, punctual and leads by example

• Must be results driven and flexible to change

• Must demonstrate passion for outstanding and memorable customer experience

• Dedicated team player

• Effective communicator

• Strong interpersonal and motivational abilities

• Positive approach and willingness to learn

• Strong experience in retail sales

Qualifications

• Must be 18 years of age or older.

• Language: Mandarin (required)

• Must meet all requirements to receive required airport SIDA badge and Customs Seal (if applicable), including ten-year work history if available.

Preferred Qualifications:

• Customer Service Experience
• 1 yr of similar work experience