Branch Supervisor

ANB Bank Colorado Springs , CO 80928

Posted 1 week ago

ANB Bank has financial strength embodied in over $3 billion in assets and ranks in the top 8% of banks nationwide by size and is a true community bank with an unwavering commitment to excellence. The Bank helps each of its communities prosper through investment, sponsorship, philanthropy, and employee volunteerism. It is a passion ANB has for banking that makes the difference.

ANB Bank hires individuals who provide excellent customer service and build meaningful relationships with our customers and within our communities. ANB is committed to rewarding our team members who strengthen our company and culture. ANB offers competitive compensation and a comprehensive benefits package for this position.

  • Hiring Pay Range: $22.00 - $30.00 per hour

  • This position may be eligible to receive an additional $1.00 per hour if approved for the Spanish Communication Assistant Program.

Health & Wellness Benefits (Subject to Eligibility Requirements)

  • Minimum 4 Weeks of Paid Time Off (PTO)

  • 11 Paid Holidays

  • Medical, Dental, and Vision Insurance

  • Health Savings (HSA), Flexible Spending (FSA), and dependent care spending accounts

  • Company provided Life, AD&D, and Disability Insurance with supplementation options

  • 401(k) plan with discretionary company match and profit sharing

  • Discretionary annual bonus and employee referral incentives

  • Employee Assistance Program (EAP)

  • Tuition Reimbursement Program

  • Spanish Communication Assistant Program Incentive

  • Employee banking products

Summary

  • Supervises the day-to-day activities of the branch with regard to personnel, internal sales and service, security, daily operations, and compliance with applicable regulations, policies, and procedures. Responsible for collaborating and coaching branch personnel to provide the highest level of customer service and effective promoting and selling of products and services.

Essential Duties and Responsibilities

  • Directly supervises the Branch Coordinator and Universal Bankers at the assigned branch.

  • Responsible for daily work schedules, hiring, training, cross-training, goal setting and development, performance evaluation and disciplinary counseling of staff.

  • Manages customer relationships, handling customer problems and complaints, resolving issues to improve overall service to bank customers.

  • Instills a sales culture through consistent training and development of employees.

  • Reviews and approves the daily overdraft report.

  • Monitors branch operations and profitability.

  • Help attain internal performance objectives for branch business volume, deposit, and monitors branch budget to include income and expense control.

  • Responsible for promotional campaigns and product initiatives for the assigned branch.

  • Consistently develops employees to prepare for career advancement.

  • Monitors documentation for new account openings, wire transfers, etc.

  • Actively calls on customer base to strengthen the banking relationship and seek additional cross-sales and/or referral opportunities.

  • Fosters many complex and sophisticated bank relationships requiring teamwork with Treasury Management, Financial Services, Commercial Banking, etc.

  • Ensures branch compliance with all applicable regulations, policies, and procedures.

  • Delivers the quality of service as defined by department standards.

  • Maintains consistent compliance with Bank Secrecy Act (BSA) requirements, banking regulations, and bank policies and procedures related to the position.

  • Other duties may be assigned.

Education and/or Experience

  • 4+ years related experience and/or training; or an equivalent combination of education and experience.

  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Schedule: Monday

  • Friday, 8:00am

  • 5:00pm

Equal Opportunity Employer / Affirmative Action / Minorities / Female / Disability / Veteran

ANB Bank is committed to providing Equal Opportunity in Employment. The Bank is continually trying to improve recruitment, employment, development and promotional opportunities for its employees. Our selection decisions are based on job-related factors and not on the basis of age, race, sex, color, religion, national origin, disability, sexual orientation, veteran status, pregnancy, marital status, genetic information, gender identity, or any other status protected by federal, state, or local law.

ANB Bank complies with the Equal Pay for Equal Work Act. ANB Bank requests that Applicant not disclose its wage rate history to ANB Bank. If ANB Bank for any reason comes into possession of Applicant's wage rate history, ANB Bank will not rely on it in determining a wage rate. ANB Bank requests that applicant not provide information on age, date of birth or graduation date from any academic institution, including on resumes.

Anticipated Date of Application Window Closure: 07/08/2024


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