Branch Sales & Service Associate II (Mlo)

PNC Bank Cranberry , PA 16319

Posted 2 months ago

Job Profile

  • Acquires and deepens the branch customer base through a variety of proactive sales and service activities. Manages the customer experience by identifying opportunities to improve the customer's financial wellbeing.

    Collaborates with ecosystem partners to grow customer's share of wallet. Acts as a PNC ambassador; positions PNC solutions to drive new revenue and customer loyalty.

  • Leads by example in driving proactive sales conversations through internal and outbound interactions with a defined sales process including outbound calling, service to sales, teller interactions, appointment setting and effective lobby engagement, ultimately elevating client loyalty. Confidently delivers a full PNC conversation with every client interaction to identify appropriate PNC solutions. Leverages ecosystem partnerships as well as community Centers of Influence to acquire, expand and retain relationships.

  • Leads by example in driving customer loyalty and grows customer share of wallet through a differentiated customer experience. Performs lobby engagement activities to connect with customers and position financial products to meet their needs.

    Has expert knowledge of complex financial products, services and solutions. Educates customers on options for managing financial transactions by leveraging technology, tools and resources.

  • Leads by example in applying product and procedural knowledge to identify, mitigate and solve customer problems effectively to drive customer loyalty.

  • Proficiently manages risk through adherence to all policies and procedures, demonstrating sound judgment within established limits. Demonstrates a heightened scrutiny to identify and avoid loss. Participates in branch daily operations, ensuring they are completed in an efficient and accurate manner.

See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Branch Sales And Service Specialist II Cranberry Twp FullTime

AAA Of Southern California

Posted 2 months ago

VIEW JOBS 10/7/2018 12:00:00 AM 2019-01-05T00:00 Teamwork. Integrity. Dedication. Together, we make a difference. Branch Sales and Service Specialist II AAA is a strong and vibrant member service organization, providing automotive, travel, insurance and financial products and services to millions of members for more than 100 years. AAA's reputation and stability, along with new and exciting innovations, attract dedicated individuals with the talent, drive, technical and customer service skills needed to grow and expand our membership. We currently have a full-time, front-line, customer-facing career opportunity at the AAA branch office in the Village Shoppes of Cranberry. This position is an excellent stepping-stone opportunity for a motivated and ambitious individual who is interested in a long-term career opportunity. Your role will be a critical component of our branch staffing plan, enabling us to provide outstanding service to our members and customers. The ideal candidate will be dependable and and have a desire to work full-time. The office is open 9am to 7pm, Monday through Friday and 9am to 3pm on Saturdays. To accommodate all members and customers in the office, your work day may sometimes extend beyond the close of business. You will have Sundays off, and you'll be paid for the holidays we're closed! The base pay rate is in the range of $11.17 - $11.91, per hour. Not enough?? Take control: Your earnings will exceed the hourly rate with the incentives you'll earn through your sales activities! Key points of this position: * We all greet members and customers, determine the nature of their individual needs and provide legendary service! * You will achieve sales goals and earn incentives for various product and service transactions; * You'll use road maps and reference materials to provide service to auto travelers by creating AAA TripTik® Travel Planners and marked road maps; you'll also provide destination information and you may secure hotel accommodations; * With gratitude and customer appreciation, you will cheerfully accept payments and provide accurate change and receipts; * You'll issue passport photos, international driving permits, travel money cards, foreign currency, EZPass GoPaks, and you'll sell amusement park and attraction tickets; * You may also handle basic bookkeeping duties such as balancing & reconciling cash drawer. Qualified individuals will have: * 1-2 years of customer-facing sales experience; * Excellent interpersonal communication skills; * Strong PC/windows & internet skills; * Scheduling flexibility to accommodate the business needs of the office; * Familiarity with U.S. geography, good sense of direction, ability to read road maps; * Previous money handling and cashiering experience with ability to make correct change; * Exceptional focus on accuracy and strong attention to detail; * H.S. Diploma or GED, some college preferred. The selected candidate will be required to successfully complete pre-employment assessments, background and drug screenings. Benefits for you: We offer full-time employees an outstanding benefit package including: medical, dental and vision coverage; life insurance; FREE AAA Plus membership; paid time off (vacation, personal, holidays and sick days); and a 401(k) retirement savings plan with a generous company match. Our collaborative work environment is focused on creating a Legendary Customer Service experience--one which will take us through our second century of fulfilling our members needs whenever and however we can. AAA is an Equal Opportunity Employer Indeed123 Please send resumes to donatelli.nick@aaaec.com AAA Of Southern California Cranberry PA

Branch Sales & Service Associate II (Mlo)

PNC Bank