Branch Office Administrator

Description

Bring your IT career and talents to CDW, where you can have a greater impact, be inspired by our mission and excited about your career and future. A Fortune 200 leader, we're the driven professionals and technology experts companies turn to most to solve their IT challenges.

Bring your IT career and talents to CDW, where you can have a greater impact, be inspired by our mission and excited about your career and future. A Fortune 200 leader, we're the driven professionals and technology experts companies turn to most to solve their IT challenges.

The Branch Office Administrator performs highly responsive, independent professional administrative services and support for the remote sales office needs ensuring these functions are performed efficiently and contribute to the attainment of company objectives.

Key Areas of Responsibility

• Coordinates key customer, coworker, partner meetings, events and workshops

• Informs attendees of function dates and times, reserves and sets up meeting space, provides necessary ancillary equipment/materials, if required, and hospitality services when appropriate

• Assists with Sales QBR's, and sales Leader Presentations and materials (formatting, preparing, proofreading, copying, assembling, binding etc)

• Maintains department files and marketing materials

• Maintains and orders office supplies

• Verifies relevant office expenses and ensures that charges are made to the appropriate cost centers

• Prepares office expenses

• Orders promotional and company logo items for office as requested

• Processes incoming and outgoing mail and other shipments and faxes

• Monitors the appearance and maintenance of the office, coordinates resolution of maintenance and repairs and escalates as needed. Maintains corporate mapping tool. Facilitates seating changes and Management facility needs

• Receives incoming telephone calls and visitors, provides assistance or directs to the appropriate office or person in the local office and provides back-up all other Remote CDW offices

• Communicates in-person and through written and electronic correspondence with high-level contacts both inside and outside the organization, including coworkers, partners, vendors, and customers

• Maintains confidentiality of contact information

• Acts as an office liaison with other locations and supports corporate initiatives such as charitable contributions, volunteer activities and emergency response

• Assists with local office orientation for new coworkers

• Assists with seat assignments and updates corporate mapping tool

• Provides support for community service projects and volunteer activities that are consistent with corporate goals and objectives

• Maintains BOA process and training documentation

• Participates in periodic branch office administrator team meetings. Independently seeks out information and training needed to perform responsibilities. Proactively shares best practices and resources with peer group

• Maintains sick line

Qualifications

Education and/or Experience Qualifications

High school diploma required

• Minimum of 3-5 years in administrative support or customer service role. Significant experience using technology (i.e. multi-line phone systems, various online tools)

Other Required Qualifications

• Advanced skills with MS Office (i.e. Outlook, Word, Excel, PowerPoint)

• Ability to handle multiple activities at once and work under deadlines

• Ability to anticipate requirements and work independently to accomplish objectives

• Excellent organization, event coordination skills and attention to detail

• Strong oral and written communication skills

• Excellent problem-solving skills and follow through

• Excellent customer service

• Knowledge of accounting systems and practices

• Associate degree in a business related or accounting related program preferred.

Preferred Qualifications

Associate degree in a business related or accounting related program preferred.

Hourly Pay: $19.37 - 28.00

Benefits overview: https://cdw.benefit-info.com/

Salary ranges may be subject to geographic differentials

Who we are:

CDW is a leading technology solutions provider to business, government, education and healthcare organizations across the globe. Our fingerprints can be found on technology in workplaces of more than 250,000 companies; from fresh-faced start-ups to international conglomerates. With the breadth of products and services we offer, there is no request too big or too small.

What you can expect from us: Culture, coworkers, careers.

CDW is not only the People Who Get IT but the People who get People. Our relationships are fueled by our deep expertise and grounded in the CDW Way. Our empowering leadership makes things happen and inspires their teams to do the same. From the teammates beside us to the leaders who guide us, we move forward together. At CDW, you'll work with people who inspire you. People with positive, success-driven attitudes who you will learn from and forge strong relationships with. Bring your best true self-and your best ideas-to CDW. Because diverse perspectives bring forth better problem solving-and better solutions for our customers on a rapidly evolving technology landscape.

Equal Opportunity Employer, including disability and protected veteran status

Benefits overview: https://cdw.benefit-info.com/

Date Posted: Feb 18, 2025

Job Category: Corporate

People Leader v. Individual Contributor:

Travel Percentage: