Branch Manager

Thyssenkrupp Westwood , MA 02090

Posted 3 weeks ago

Branch Manager

Westwood, Massachusetts, United States thyssenkrupp Elevator Corp

Location Westwood Period Permanent Contract Full Time Status Laufende Rekrutierung Job ID US_901745_ET_TKELECP05685

Your responsibilities thyssenkrupp Elevator Americas is currently seeking an experienced Branch Manager in Boston, MA. Essential Job Functions:

  • Responsible for driving revenue growth and managing the P&L within the Branch by successfully managing all departments and lines of business excluding NI to meet and exceed business goals

  • Drives culture Sets the expectation for Safety, work ethic, professionalism, ownership of the business and shares pride in the Branch and the Branch's successes

  • Direct supervision of department managers and supervisors (Number of office and field employees will vary by branch size by providing direction and training, and communicating company policies, procedures and objectives

  • Leads by example the company's commitment to safety, and administers the company safety program. Includes performing safety audits when necessary and stressing the importance of safety to all employees

  • Leads by example the company's commitment to customer service. Understands the importance and need to follow through on NPS scores and customer care

  • Ensures the branch's daily operations run efficiently and cost effectively and meets financial commitments including target EBIT dollars and gross margin percent goals across all lines of business except New Installation

  • Manages profit and loss (P&L) and uses accounting reports to measure each department's performance to ensure monthly budgetary goals are met

  • Works with sales managers to increase customer base or depending on the branch size, directly handles sales management responsibilities

  • Reviews and approves revenue and margins prior to submission of sales proposals. Oversees and approves sales incentives and use of CRM program

  • Oversees retention of service contracts including direct involvement in all "at risk" customer accounts

  • Develops and maintains strong working relationships with clients, elevator consultants, building owners, managers and prospects

  • Oversees and ensures that the employee performance process for both union and non-union employees is performed timely and consistently

  • Recommends employee merit increases as part of the performance management process for non-union employees, and meets with employees to review their compensation and bonus structure

  • Maintains a strong working knowledge of the overall market area, including sales backlog, service and repair volume, market penetration, volume of outstanding bids, available new business, special projects, and staffing requirements and availability

  • Maintains up-to-date knowledge of all federal, state and local elevator industry code requirements; and a good understanding standing of employment and labor laws

  • Maintains strong familiarity of company products by attending company training classes, and reviewing factory equipment updates and supplier goods

  • Maintains a maintaining a strong working knowledge of the contract with the International Union of Elevator Constructor

  • Responsible for Reviews and approves invoices, accounts receivables, write-offs and credits. Includes assisting in the collection of problem accounts

  • Interfaces with corporate and US field departments including the factory, elevate, coordination, leasing, legal, and labor relations

  • Consults with regional and district teams in areas of operations, sales, accounting, safety and human resources

  • Performs other duties as may be assigned

Your profile

  • Bachelor's degree with thorough knowledge of the elevator industry and general management methods within the elevator industry

  • Proven success managing and developing talent within the workforce

  • Ability to define problems, collect data, establish facts and draw valid conclusions

  • Ability to interpret an extensive variety of technical instructions in mathematical or diagram form, and deal with several abstract and concrete variables

  • General understanding of the basics of engineering and physics principles is preferred

  • Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions

Our offer to you

Safety at work and Healthcare

Safety at work & Healthcare: Highest standards in occupational safety and health, comprehensive programs and measures for safety at work and preventive healthcare with comprehensive coverage and flexible options.

Security for the future

Financial security for your individual retirement plan.


Respect, recognition and appreciation of the contribution of everyone. Regular team - and social events.

Continuing development

Training and continuing developement options. Help to grow alongside with us, in personality and profession.

Compensation and benefits

We offer a lot: Fair working conditions and a reasonable, competitive compensation are the foundation for many more attractive benefits.


Open, tolerant and constructive work environment with a team consistent of diverse views and backgrounds.

We work together closely and respect each other, for over 200 years now and up till today. If that is just as important to you as it is to us, apply now!

To learn more about thyssenkrupp in North America, please visit our website:

thyssenkrupp Elevator Corp. is an equal opportunity employer. Applicants will receive consideration for employment without regard to age, sex, race, color, religion, national origin, genetics, disability, gender identity, marital status, sexual orientation, veteran status or any other protected characteristic required by applicable law.

Applicants with disabilities who require reasonable accommodation in connection with the application process are encouraged to contact us directly.

We are thyssenkrupp! At thyssenkrupp we have more than 160,000 employees in 78 countries and annual sales of 42,7 billion. We are active in automotive engineering, logistics, plant technology, elevator manufacturing and much more. We work in large and small businesses all around the world but we always work together. We have over 200 years of experience in industry and the latest cutting-edge technology. We have a position that's right for you, that piques your interest, and that puts your skills to the test.

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Branch Manager