When you work at Stewart,you're part of a global real-estate services company that helps make the dreamof property ownership a reality around the world. Whether we're providingresidential and commercial title insurance, closing and settlement services orspecialized offerings for the mortgage industry, we deliver comprehensiveservice, deep expertise and innovative customer solutions by way of our directoperations, network of Stewart Trusted Providers and family of companies. Joinour team and discover how Stewart Information Services Company (NYSE-STC)impacts lives for the better. We do more than offer broad-scale real-estateservices and solutions; we provide the security for building communities anddreams.
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The Branch Manager is responsible for the daily activities of a specific branch while performing the duties of a production position
Oversees daily activities of an escrow branch.
Supervises staff while responsible for coaching, mentoring and training of all branch escrow staff. Manages workflow and resolves escalated issues.
Aligns branch goals with business unit goals. Provides input to senior manager.
Works with internal and external customers to manager all aspects of a sale, resale or refinance transactions.
Answers questions and provides guidance regarding products, services or policies.
Manage the entire real estate closing process, including compliance with real estate contracts, lender instructions, title requirements, TRID and company requirements and other written instructions.
Maintains existing client base and manages ongoing client and business challenges.
Works with sales department to ensure best working relationship with clients.
Conducts performance reviews and recommends hiring and termination actions.
Performs audits and recommends corrective actions. Executes corrective actions.
Handles complex or escalated issues.
Acts as a central point of person for branch employees.
In charge of the customer service satisfaction of branch customers.
May research and address inquiries regarding specific transactions and work directly with the title department, legal and/or claims department as needed.
Role Specific Knowledge:
Requires a HS diploma and 5 years of experience in the title industry.
Knowledge of commonly-used concepts, practices, and procedures within the title industry.
Relies on judgment to plan and accomplish goals.
Licensed escrow officer to title officer, if applicable by state.
Experience in a management role.
Strong decision maker.
Strong ability to multi-task
Excellent communication skills, both verbal and written.
Strong organizational skills.
Proficient computer skills
Ability to be a leader and take charge of situations that may arise.
Education, Licensure, and Experience:
Completion of a High School Diploma
Possession of an Escrow License, if applicable in state
Minimum of 1-2 years of experience of supervising and a minimum of 5 years in the title industry which includes experience in title production.
Equal Employment Opportunity Employer
Stewart is committed toensuring that its online application process provides an equal employmentopportunity to all job seekers, including individuals with disabilities. If youbelieve you need a reasonable accommodation in order to search for a jobopening or to submit an application, please contact us by calling1-800-729-1904 Option 4 or by email at email@example.com.
Stewart Title Of Minnesota