Branch Manager-Southfield Branch

Are you ready for a career that will provide you with a good work-life balance, a great family atmosphere, paid time off, and paid holidays? Do you enjoy interacting with community members, building trusted relationships, and assisting them with their financial needs? Here at Zeal Credit Union, we offer the ability to do just that, and much more.

About Zeal Credit Union:

At Zeal Credit Union, we are passionate about our members, and we work hard every day to help them achieve their financial goals. Working at Zeal isn't just a job or a career; working at Zeal is a calling. So, what does it take to work at Zeal Credit Union? It takes Character, Empathy and Passion. These aren't just words to us; they are the core elements of our brand and the principles that guide everything we do.

The Opportunity:

Zeal Credit Union is seeking a Branch Manager to work in the Southfield Branch. We are seeking someone who has a pleasant and professional demeanor and possesses the ability to communicate well verbally and in writing. This individual should enjoy working with the public using a courteous and professional approach. Zeal is looking for someone who is dependable and has strong organization, planning, analytical, leadership, research and resolution, and sales skills.

As a Branch Manager you will:

Essential Functions:

• Monitors branch operating results relative to established objectives and ensures appropriate steps are taken to correct unsatisfactory conditions.

• Developing forecasts, financial objectives and business plans

• Assess local market conditions and identify current and prospective sales opportunities.

• Manage budget and allocate funds appropriately.

• Locate areas of improvement and propose corrective actions that meet challenges and leverage growth opportunities.

• Maintains communications with main office; prepares and submits standard reports; attends scheduled management meetings.

• Monitors all branch activities to ensure they are in compliance with established credit union policies and procedures.

• Monitor, analyze and create branch metrics to determine branch performance toward strategic initiatives.

• Share knowledge with other branches and headquarters on effective practices, competitive intelligence, business opportunities and needs.

• Represents the branch as appropriate in its relationships with members, sponsor organization(s), suppliers, other financial institutions, and similar groups. Develops new business and expands credit union relationships.

• Stay abreast of competing markets and provide reports on market movement and penetration.

• Attends business functions during and after hours to increase visibility in the community.

• Develops branch staff and coaching team on their potential career paths.

• Manages branch staff which may include hiring, terminations, coaching, training, scheduling, and discipline while enforcing policies and procedures. Monitors responsibilities of Assistant Manager to ensure they are being completed efficiently and accurately.

• Performs all other tasks and duties as assigned.

Job Qualifications

• Bachelor's Degree or equivalent

• 5-7 years of leadership experience

• Familiarity with industry's rules and regulations

• Ability to meet sales targets and production goals

• Excellent organizational skills

• Results driven and member focused

• Experience with branch profitability, planning, sales goals, coaching and development in a financial institution such as a bank or credit union

• Strong interpersonal, communication, organizational, customer service skills, and attention to detail

• Knowledge and/or training, and compliance with laws and regulations pertaining to BSA/AML/OFAC

We respect your time, so we've made the application short and sweet!

We are an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, age, national origin, or disability.