Here, we believe there's not one path to success, we believe in careers that grow with you. Whoever you are or wherever you come from in the world, there's a place for you at Sherwin-Williams. We provide you with the opportunity to explore your curiosity and drive us forward. We'll give you the space to share your strengths and we want you to show us what you can do. You can innovate, grow and discover in a place where you can thrive and Let Your Colors Show!
Sherwin-Williams values the unique talents and abilities from all backgrounds and characteristics. All qualified individuals are encouraged to apply, including individuals with disabilities and Protected Veterans.
The Branch Manager is responsible for managing the operations of the Automotive Branch Facility. Functions managed include sales, profit, expenses, supervisors/leadership of branch personnel and safety/security of the facility. The Branch Manager will ensure the Branch provides the highest level of Trademark Customer Service.
The core responsibilities and duties associated with this position include, but are not limited to, the following:
Consistently meet and exceed sales and PBT goals
Develops and implements branch market plan based on market conditions, branch mission and financial/budget objectives.
Ensures customers are serviced appropriately to meet their expectations.
Supports Sales Rep selling activities.
Handles customer complaints within area/region guidelines.
Ensures all transactions are handled properly through the computer operating system.
Ensures all customer orders are accurately prepared and records maintained.
Manages the merchandising of the branch according to area/region or company guidelines.
Maintains branch inventory levels to maximize sales and inventory turns.
Conducts physical inventory in a timely and accurate manner.
Ensures that the branch warehouse area is organized
Ensures safety, loss prevention and security practices are followed by all branch employees according to policy and corrects or reports non-compliance.
Review management/financial reports on a frequent basis to optimize financial performance of the branch.
Ensures that branch staff performs at a level appropriate to meet branch objectives by clearly communicating assignments and expectations, conducting performance appraisals and administering discipline as required.
Builds positive relationships with employees, customers and external vendors.
Holds regular meetings with employees to discuss progress and coaches when needed.
Adhere to company safety standards at all times.
Additional duties as assigned.
Must be at least 18 years of age.
Must have a valid driver's license.
Must be legally authorized to work in country of employment without sponsorship for employment visa status.
Must be able to lift and carry up to 50 lbs. frequently and up to 100 lbs. on occasion
Must be able to operate a computer and communicate via the telephone.
Must be able to communicate verbally and in writing
May work in areas where toxic, flammable, and hazardous materials are present.
High School Diploma or equivalent
Must have at least 1 year in customer service related position
Must be advanced in all aspects of Microsoft Office
Demonstrated ability to work with word documents and spreadsheets
Demonstrated high level of both verbal and written communication skills
Demonstrated ability to perform basic math calculations and financial ratios relative to a P&L
Demonstrated ability to make independent decisions
Previous experience in a sales related role
Previous experience in automotive after market industry
Sherwin-Williams is proud to be an Equal Employment Opportunity/Affirmative Action employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.
As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans.