Job Description: Req/Job ID: 970058BR
Employing Entity: Sears Holdings Management Corporation
Employment Category: Regular, Full-time
Job Function: Field Management
Store ID: 05000: MONARK - ABD SHOWROOM
GENERAL SUMMARY: The Branch Manager is responsible for executing the business plan in a market area.
Key accountabilities include; achieving financial and customer service results, tailoring/orchestrating the marketing plan and go to market tactics to support local market conditions; recruit, hire, train, retain and the development and management of the showroom staff (Inside Sales & Customer Service associates). SCOPE OF RESPONSIBILITY: Responsible for managing assigned showroom associates for the Appliance Builder Distributor business. JOB RESPONSIBILITIES Full P & L accountability.
Planning and attainment of business revenue and profit goals. Associate recruitment, selection, education/training and on going development. Strengthen & accelerate sales productivity through ongoing staffing and market reviews.
Setting sales & profit performance goals, by brand, by segment, by associate. Design & evaluate action plans by brand, by segment, by associate to ensure growth. Communicate and execute the business strategy & implement strategic initiatives.
Implementation of the business local "plan to sell" and marketing programs. Assures a professional and safe environment is created and maintained. Works closely with functional support areas to ensure a 100% conformance to promise; operations and logistics.
Orchestrate involvement with industry trade associations throughout the market area. Maintains a high level of showroom standards; ensures merchandise presentation and assortment is in accordance with company direction. Strengthen vendor relationships through regular communication and training sessions.
Works collaboratively with the Outside Sales Manager on key customer development. Ethics: Treats people with respect and keeps commitments. Inspires the trust of others.
Works ethically and with integrity. Upholds organizational values. Diversity: Demonstrates knowledge of EEO policy.
Shows respect and sensitivity to cultural differences. Educates others on the value of diversity. Promotes a harassment-free environment. Builds a diverse workforce.
Job Requirements KNOWLEDGE, SKILLS AND ABILITIES REQUIRED TO PERFORM ESSENTIAL FUNCTIONS
Knowledge of business to business selling
Knowledge of the home appliance and/or plumbing and construction industry
Experience in leading and managing a B2B sales team
Demonstrated ability to achieve results through others
Proven track record of developing associates, building and maintaining a team
Understanding how to forecast, budget, and analyze business financial reports
Excellent communication and presentation skills
Ownership, Change Management, Teamwork, Building Relationships & Customer Satisfaction