Interior Logic Group Schertz , TX 78154
Posted 3 weeks ago
Looking to build your career and design your future? You have come to the right place.
Summary
This role will manage and oversee branch personnel and operations, ensuring operational efficiency on a day-to-day basis, and partnering with our sales team to drive new business acquisition. The ideal candidate should be excited about building a great team and establishing a good rapport with new and existing clients in the area. A successful candidate will value teamwork, transparency, and accountability above all else.
Essential Functions
Plan, direct and coordinate the activities of the branch, ensuring operational efficiencies, including but not limited to:
Warehousing/Inventory Control
Flooring installation
Purchasing
Customer service
Scheduling
Drive continuous improvement with your team through implementation of our operational excellence standards to drive a differentiated customer experience
Perform regular job inspections to ensure efficiency, quality and safety
Meet or exceed set budgeted operating goals (P&L management)
Respond to and effectively manage customer complaints, ensuring exceptional customer service at all time
Work with team members, suppliers and customers to solve specific challenges and leverage growth opportunities
Anticipate staffing requirements to meet operational needs
Effectively onboard, train, inspire and motivate branch employees at all levels, improving retention
Ensure the safety of all employees, seeing that safety rules are followed, hazardous conditions are corrected, and equipment and vehicles are properly maintained
Ensure facility is maintained in a neat and professional manner
Education & Experience
Required
Bachelor's degree preferred
10 years of experience in construction management, preferably in operations management
Track record of building a team and working in a team atmosphere
Experience in all facets of management operations
P&L management and collections experience
Highest commitment to customer service and satisfaction
Results driven, and customer focused
Ability to multitask and manage multiple projects at once
Proficiency with Microsoft Office (Outlook, Word, Excel and PowerPoint)
Skills & Competencies
Required
Strong organizational skills that reflect the ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail
Very strong interpersonal skills and the ability to build relationships with internal and external customers
Strong written and verbal communication skills
Proactively solves problems, developing solutions
Emotional maturity
Ability to be extremely effective independently
Proven ability to handle confidential information with discretion, be adaptable to various competing demands and demonstrate the highest level of customer service
Demonstrated ability to achieve high performance goals and meet deadlines in a fast-paced environment
Ability to travel, locally, 40 to 50%
Physical Requirements
Sitting
Sitting Continuous for 8+ hours
Vision
The employee is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts.
Work Conditions
Travel
Travel required up to 25%
Work Conditions: Office or Design Center
Computer, phone, printer, and miscellaneous office equipment
Work Eligibility
If you like working with a growing close knit team and helping home owners design the home of their dreams, come build your career with us!
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, individual with disabilities, veteran status, gender identity or national origin.
Interior Logic Group