Sorry, this job is no longer accepting applications. See below for more jobs that match what you’re looking for!

Branch Manager

Expired Job

Regional Finance Oak Creek , WI 53154

Posted 4 months ago

EOE StatementWe are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law. About the Organization Description

Job purpose

The Branch Manager is responsible for the overall performance of the branch. Managers will be focused on leading team members, managing the branch P&L, driving new loan growth, managing current loan portfolio, marketing, maintenance of current business partnerships, and development of new strategic business partners. The Branch Manager will perform in accordance with RMC's Mission, Vision and Shared Values.

Duties and responsibilities

  • Manages and inspires team members to perform to their full potential, thus driving branch profitability.

  • Exercises a degree of independent judgment in making decisions affecting employees and the work of the branch within company policy guidelines and District Supervisor oversight.

  • Subject matter expert on our personal loan product offerings in order to present loan solutions to current and potential customers that help them achieve their financial goals.

  • Creates and maintains branch operations solvency by the control of assets, proper credit extension, and proper follow-up and counseling of past-due customers.

  • Establish and build customer relationships through delivering exceptional service.

  • Assigns duties to employees and frequently examines their work for accuracy, neatness, timeliness and maintaining efficiency by training employees and adjusting errors.

  • Trains and develops employees with regard to current and new branch operations, company policies, procedures, and laws governing the consumer finance business.

  • Works with Recruiting and District Supervisors to address branch staffing needs.

  • Cultivates new relationships with local retail businesses. Partners with Account Managers to maintain strong relationships with current retail businesses, handle complaints and trains business partners in company policies and procedures.

  • Oversees the following duties including but not limited to:

o Approves and closes loans, as necessary.

o Works with past-due customers by developing a plan for resolution.

o Delegates all collection activity on a daily basis and follows up to ensure completion.

o Process insurance claims for customers. Maintains proper insurance claims records and reports.

o Telephones and sends collection material to past-due customers, as needed.

o Accepts and posts payments.

o Processes and reviews loan documentation.

o Answers telephone, as needed.

o Completes month-end reporting.

o Approves branch expenses.

o Signs checks for branch expenses, loans and money remittances.

o Approves all supply requisitions.

o Verifies cash by balancing cash drawers and maintaining cash count record.

  • Other duties as assigned by leadership.

LocationOak Creek, WI Position Requirements

Minimum Qualifications

  • High School Diploma or Equivalent

  • 2 years of management experience or completion of required Management Trainee program.

  • Valid Driver's License and access to a dependable automobile with liability insurance coverage.

  • Must pass drug screen, criminal and credit background checks.

Preferred Qualifications

  • 1+ years of Consumer Finance experience.

  • College degree a plus.

  • Willingness to relocate for career advancement.

Critical Competencies

  • Demonstrated passion for customer service.

  • Excellent written and verbal communication skills.

  • Customer service minded with a personality that relates well with a broad spectrum of people, including external customers, branch colleagues, and corporate co-workers.

  • Thrives in a pay for performance atmosphere.

  • Proven ability to multi-task.

  • High degree of integrity.

  • Confidence.

  • Sales mentality.

  • Adaptable to an ever changing environment.

  • Desire for career advancement.

  • Problem solving skills.

  • Empowers others.

  • Emotional Intelligence.

  • Conflict Management skills.

Working conditions

This position works in an office providing consumer loan products in person and over the phone. This position will occasionally require driving in his/her personal vehicle. The Branch Manager typically works more than 40+ hours each week; Monday through Friday with some Saturdays and overtime required. This position is considered exempt for purposes of federal wage-hour law, which means that it is not eligible for overtime pay.

ShiftDays


See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Assistant Manager Trainee 50

Speedway

Posted 4 days ago

VIEW JOBS 12/13/2018 12:00:00 AM 2019-03-13T00:00 Position Summary: Serves as a trainee for a specific duration with the intention to prepare for service as an Assistant Manager; learns essential aspects of the Assistant Manager job and demonstrates successful completion prior to being promoted; learns how to serve as the leader and to oversee the retail operation of a specific store, in conjunction with the General Manager; and learns how to help ensure that the store operates efficiently and in compliance with applicable Federal, State and local laws and Company policies Position Responsibilities (the following are to be learned and practiced during the training period).: * Provides customer service leadership/direction, in conjunction with the General Manager, for entire store and team of employees working in that location * Monitors store activities to ensure that transactions are taking place in the proper manner, in order to provide maximum customer service * Demonstrates customer service as a priority; handles escalated customer concerns and emergencies in absence of the General Manager. Seeks appropriate resolution for the situation while observing Company guidelines and ensuring customer satisfaction * Trains, schedules and coaches all new and current store associates to ensure store positions are staffed to appropriately handle Customer Service needs * Ensures customer service is a priority by scheduling staff consistent with customer activity * Adheres to and trains employees on Federal, State and local regulations and ensures the sale of age restricted products are prohibited to individuals under the minimum age requirement * Helps ensure that employees follow all Company policies as detailed in the Operations Manual, and in compliance with Federal, State and local laws; including taking steps to ensure compliance with uniform, personal appearance, and customer service standards * Works in tandem with the General Manager to ensure Management/leadership is available to customers and employees at all times * Provides support to store as needed, often beyond regularly scheduled work times. If not available, ensures that a reliable back up has been provided * Assists in identifying qualified applicants, performing interviews as needed, and making employment decisions including but not limited to hiring, evaluating, scheduling, training and disciplining as needed * Ensures applications and staffing forecasts are forwarded to recruiting centers when applicable * Promotes an environment focused on customer service, satisfaction and store cleanliness * Maintains high staff retention by helping to develop leaders, empower employees and encourage increased employee productivity * Helps perform and supervise all minor maintenance tasks in order to eliminate inconvenience to the customer; supports procedures for additional repairs and maintains work orders * Responds quickly to all emergencies for the safety and security of customers and employees and notifies the appropriate individuals * Ensures proper execution of Company standards by maintaining knowledge in the following sales responsibilities: food focus, counts/inventory, vendor relations and selling point/engagement * Assists in implementing all merchandising, marketing and foodservice programs, which includes maintaining plan-o-gram integrity, appropriate sign placement and proper preparation and execution of foodservice products * Promotes store sales and selling initiatives and encourages the team to strive to reach goals/objectives. Provides suggestions for improving sales, margins and execution of all programs * Motivates and coaches store associates on proper upselling techniques. Reviews sales reports to ensure the store is on track to achieve selling point goals and promotions * Ensures promotional signage and displays are properly updated per guidelines * Provides training to store associates regarding food preparation procedures. Ensures proper preparation, presentation and maintenance of all stock levels * Ensures products are in-stock, in date and available for purchase; helps audit inventory on a regular basis and manages on-hand quantities, adding back stock to displays as needed * Demonstrates a high value for Health, Environment, Safety and Security (HES) issues, initiatives and programs in both personal and organizational responsibilities * Integrates HES into day-to-day job performance. Maintains a safe environment for all customers and employees * Ensures that employees are properly trained to order merchandise and products * Conducts area pricing surveys, at the request of the General Manager, reports the results and adjusts sales prices as directed * Follows and complies with all health and sanitation procedures and adheres to safe work practices * Ensures that all necessary store reports and paperwork are completed accurately and in a timely fashion * Completes other duties as assigned by Management Requirements Education Requirements: * High School Diploma or GED Experience Requirements: * Previous supervisory experience preferred * Retail experience a plus * Completion of required training program Skill Requirements: * Basic Computer Skills * Good understanding of SAP functions and navigation * Excellent communication skills and the ability to research and resolve issues * Good understanding of intra-department functions, store operations and corporate business plans * Good understanding of profit and loss statements and financial overview of the store * Knowledge of retail business management practices * Knowledge of all types of store transactions and related programs * Knowledge of ways to handle customer and employee injuries, incidents and accidents * Ability to perform repeated bending, kneeling, twisting and overhead reaching * Ability to stand for an entire shift * Ability to frequently lift between 5 to 20 pounds * Ability to occasionally lift up to 50 pounds Additional Requirements: * Available to work a variety of shifts and/or days of the week consistent with the demands of the retail environment which includes weekends, evenings and other high activity periods * Must have a valid Driver's License from the state in which Manager resides * Must maintain automotive liability insurance during course of employment * Must use personal vehicle to conduct area pricing surveys Preferred Managerial Attributes: * Exhibits strong leadership qualities and a desire to succeed * Serves as coach to employees by modeling appropriate workplace behavior * Interacts positively with employees by seeking input and providing appropriate feedback * Seeks opportunities for employees to develop skills * Identifies and attracts outgoing, customer focused individuals to build a customer driven workforce * Understands, actively demonstrates and promotes the principles of the customer service initiatives * Creates excitement around monthly selling promotions in order to drive sales goals * Empowers employees to make non-personnel related decisions in absence of immediate Manager * Fosters a work environment where good performance is recognized and rewarded * Demonstrates the required competencies needed to become a General Manager, and is willing and available to be promoted to any available location in the market area Speedway Oak Creek WI

Branch Manager

Expired Job

Regional Finance