Branch Manager - Norfolk Main Branch

Bank Of The West Norfolk , NE 68701

Posted 3 weeks ago

At Bank of the West, our people are having a positive impact on the world. We're investing where we feel we can make the most impact, like advancing diversity and women entrepreneurship programs, financing for more small businesses, and promoting programs for sustainable energy. From our locations across the U.S., Bank of the West is taking action to help protect the planet, improve people's lives, and strengthen communities. We are part of BNP Paribas, a global leader supporting the UN Sustainable Development Goals (SDGs). Yes, we're a bank, but as the bank for a changing world, we are continually seeking to improve the ways we help our customers, while contributing to more sustainable and equitable growth.

Job Description Summary

Responsible for managing all functions, staffing and efficient daily operations of a full service branch. Accountable for achieving annual revenues, sales and customer satisfaction targets and minimizing operational losses. Provides overall leadership for the branch. Understands and communicates and works to achieve the mission of the bank. Level assignment is based on a variety of factors including, but not limited to: scope and complexity of responsibility, market area, size of office, experience and expertise of manager.

Essential Job Functions

  • Ensures that the branch sales/service supports the overall corporate objective to provide superior service. Participates in selling Bank products and providing excellent customer service.

  • Plans, implements, and manages the operating and capital budgets to maximize branch profitability.

  • Directs branch business development through outside calls, in-branch selling, telemarketing, branch campaigns, and targeted direct mailing. Develops and manages an annual branch marketing plan with specific goals.

  • Ensures expansion of customer relationships through branch cross-selling activities.

  • Manages the branch portfolio for optimum performance.

Other Job Duties

  • Promotes staff development through training, cross-training, and career planning. Trains staff in the area of customer service, sales, operations, and Bank products. Ensures that ongoing sales and product service training is provided.

  • Participates in events that demonstrate support for the community and increase business opportunities for the Bank. Ensures compliance with CRA outreach programs.

  • Performs other duties as assigned.

Required Experience

  • Understands basic management approaches such as work scheduling, prioritizing, coaching and process execution.

  • Typically requires broad job knowledge of technical or operational practices within assigned discipline.

  • Requires 5-7 years minimum prior relevant experience.

Education

  • Bachelor's Degree

Skills

  • Complete knowledge of sales, branch banking and consumer lending.

  • Working knowledge of the Bank's products (i.e., deposits, cash management, loans and other fee income generating products).

Equal Employment Opportunity Policy

Bank of the West is an Equal Opportunity employer and proud to provide equal employment opportunity to all job seekers without regard to any status protected by applicable law. Bank of the West is also an Affirmative Action employer - Minority / Female / Disabled / Veteran.

Bank of the West will consider for employment qualified applicants with criminal histories pursuant to the San Francisco Fair Chance Ordinance subject to the requirements of all state and federal laws and regulations.

#LI-LM1

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Branch Manager I

Great Western Bank

Posted 2 weeks ago

VIEW JOBS 10/9/2020 12:00:00 AM 2021-01-07T00:00 General Description and Essential Functions Responsible for the development and growth of the retail branch's key drivers to include growth of branch deposits, loans, net income, operating budget, marketing plan, management of risk, and development of employees. Leads business development goals and objectives, staffing models, schedules and performance standards. Embraces and works to achieve the mission and values of the organization. The branch manager level is determined by valuing a number of key measurements. * Responsible for the overall leadership of the branch activities, including but not limited to business development, sales and service, expense controls, credit, community leadership, budgeting, achieving financial and compliance standards, and facilities management. * Provide personalized banking services to current and prospective customers, consistently seeking to expand customer relationships and provide the highest level customer service through business development and activities. * Analyze credit and financial information for processing of loans and other bank products for customers to ensure applicable lending policies and procedures are followed. Responsible for adherence of compliance regulations. * Manage all product marketing campaigns, sales development activities and referral programs for the branch. * Assist customers with deposits, withdrawals, payments and coin and cash orders in a friendly courteous manner. * Create, train/develop and coach a successful sales & service team by holding employees accountable for performance, rewards/recognition for achieving sales and service goals and retention of top talent. * Conduct weekly sales and service performance meetings with branch. Monitor branch activities and results to insure sales success. * Perform all daily activities of running a branch including operating a teller drawer, opening accounts, process work, etc. * Prepare annual business plan and budget to maximize branch profitability. * Respond to and resolve escalated customer relations issues according to Great Western Bank policies adhering to organization mission and values. * Coordinate facility needs to maintain an efficient working environment with a quality appearance. Qualifications/Experience * Bachelor's degree preferred in business administration, finance, accounting, or related area. * 2-4 years of successful sales experience with strong working knowledge of banking products and services. * Minimum of 1 year previous retail or commercial management experience strongly preferred. * Strong management and business development skills. * Effective selling and cross-selling skills. * Demonstrated verbal and written communication skills. Job Expectations * Actively participate in community organizations and activities to project and sustain a favorable bank image in the community. • Register and obtain a unique identifier number from the Nationwide Mortgage Licensing System as a Mortgage Loan Originator. • Perform other job-related duties or special projects as assigned. Competencies * Action Oriented * Drive for Results * Customer Focus * Builds Effective Teams * Business Acumen Great Western Bank Norfolk NE

Branch Manager - Norfolk Main Branch

Bank Of The West