Branch Manager

At Nicolet National Bank, our culture is based on the principles of community banking, putting the needs of our customers at the forefront of our decision-making. Our Core Values drive everything we do, and we are committed to serving our customers with excellence. We believe that every job in our organization is critical to our success, and we are dedicated to creating a work environment where our employes feel valued, respected, and supported. With locations in Wisconsin, Michigan, Minnesota, and Florida we are proud to service our local communities and make a positive impact on the lives of our customers. At Nicolet National Bank, we believe that our people are our most valuable asset, and we are committed to investing in their growth and development.

As a Branch Manager, you are responsible for driving new business Nicolet and your branch. Coach and drive daily sales process, lead team in achieving planned performance goals, acquiring new consumer and business customers; initiate referrals to partners, deepen all existing customer relationships, and are proactive in developing business inside and outside of the branch. You lead all facets of sales, service and operations of the branch.

As a Branch Manager, you will:

• Foster a culture aligned to Nicolet's purpose, core values and strategy and role models Nicolet values and behaviors in all that they do.
• Develop and execute a branch business plan to maximize business growth, wallet share and achieve customer retention and acquisition objectives.
• Contribute to the achievement of business objectives by conducting sales calls, establishing a personal referral network and other business development activities.
• Maintain active involvement in the community and develops key business and community relationships.
• Improve team performance, recognizes and rewards performance, coach employees, support their development and manages poor performance.
• Deepen consumer and business customer relationships by providing a memorable customer experience.
• Coach and deliver needs-based sales process to proactively identify the financial needs of current or prospective customers and recommends appropriate solutions to meet those needs.
• Cultivate key internal partnerships to drive business in trade area.
• Manage overall operations of the branch, adhering to all operational, security, risk and regulatory related policies and procedures.
• Maintain knowledge and educates teams on all products, services, technology and policies.
• Actively lead the recruitment/hiring/onboarding process ensuring team is staffed with colleagues suitable for Nicolet's culture.
• Develop and maintain a network in the community to enhance Nicolet's visibility and builds strong referral sources for new business.
• Support Nicolet's community involvement and participates in community activities.
• Create a culture that attracts, retains and grow a team that values diversity, inclusion, and engagement.
• Ensure proper operations/risk discipline, controls and culture are in place to identify, escalate and debate issues.
• Uphold Nicolet's philosophy and policies by maintaining appropriate controls to ensure full compliance with applicable laws and regulations, thereby fulfilling legal responsibilities and enhancing the quality of services provided by Nicolet.
• Understand and communicate the value of diversity within the workplace and to work successfully with others without regard to age, gender, race, sexual orientation, ethnicity, culture, religion, disability status, socioeconomic status or other non-job-related classification, including a commitment to Nicolet's policies on equal employment opportunities and non-discrimination with a willingness to pursue efforts of inclusion and respect toward different perspectives.
• Performs all other duties as assigned.

Qualifications:

• Associates degree in banking, Finance or related field.
• 3-5-years retail banking experience required.
• 5+ years retail banking with management experience preferred.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities and skills required for the position.

Equal Opportunity Employer/Veterans/Disabled