Mountain American Credit Union Pleasant Grove , UT 84062
Posted 2 months ago
Please reference the schedule and minimum qualifications listed below before applying.
If you need assistance with filling out our application form or during any phase of the application, interview, or employment process, please notify our Human Resources Team at 801-366-6947 option 1 or email macurecruiting@macu.com and every reasonable effort will be made to accommodate your needs in a timely manner.
Job Summary
To manage the operations and personnel of the branch while acting as the branch sales manager to ensure quality service while achieving the goals of the branch.
Job Description
LOCATION
Pleasant Grove Branch
1953 W Pleasant Grove Blvd
Pleasant Grove, UT 84062
SCHEDULE
Full Time: Monday
Friday 8:45am
6:15pm; Rotating Saturdays 8:45am
2:15pm
To be effective, an individual must be able to perform each job duty successfully.
Exemplifies MACU values and philosophy while fulfilling responsibilities as a leader in the
branch environment and of the credit union
Leads by example in establishing a branch culture of world-class member service
Trains and coaches branch staff on credit union policies, procedures, philosophies and branch functions to encourage the achievement of branch operational and sales goals
Takes ownership for member and employee concerns. Resolves concerns; follows up in a timely manner. Seeks assistance as necessary.
Evaluates direct report employees in their six month and annual Performance Evaluations and assists the Assistant Branch Manager in the MSR evaluations
Implements employee hiring development and retention strategies.
Plans and conducts regular team sales and operations training meetings
Develops and implements a branch sales plan including goals, strategies, and budgets consistent with the credit union strategic and marketing plans
Approves and denies loans
Responsible for the Marketing and brand awareness in branch and community
Utilizes judgment and responsibility in fulfilling members' needs using the credit union policies
Responsible for security and maintenance of the branch building and property.
Acts as a credit union representative in the community where the branch is located and successfully meet the needs of sponsor groups
Complies with all regulations as required by law, including but not limited to Bank Secrecy Act, OFAC, FACT Act, GLBA, Regulation CC (funds availability), Regulation DD (TIS) and other regulations as required by law as it relates to his/her position
Performs other duties as assigned
KNOWLEDGE, SKILLS, and ABILITIES
The requirements listed are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
Experience
Abilities usually acquired in four years of leadership experience with three years financial institution experience preferred.
Education
Two year college degree or equivalent work experience is required, Bachelor's degree in business or related field is preferred.
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Licenses, Certificates, Registrations, Trainings
Must meet all Branch Progression training expectations of all positions supervised
Notary Public or have ability to obtain within first 90 days where possible
Medallion Certification
Operations Refreshers (every two years)
Planning for Success
Presenting with Confidence and Credibility
Leadership MACU Style
Must be able to qualify annually as a Mortgage Loan Originator under S.A.F.E Act Registration
The branch manager is responsible to ensure that the branch is appropriately staffed with employees that are trained to reasonably meet the needs of the member including ensuring appropriate staff coverage of all Credit Union products and services including but not limited to: depository, lending, online, mobile, safe deposit (where applicable), notary and medallion services.
Computer/Office Equipment Skills
Basic computer operating skills
Intermediate to advanced skills in Microsoft Office (Outlook, Word, Excel and PowerPoint)
Symitar experience
Type a minimum of 35 words per minute preferred
Managerial Responsibility
Has supervisory/managerial responsibilities that are direct or through work leaders or assistants, typically
with a subordinate group of 3 to 10 employees.
Estimates personnel needs and assigns work to meet these needs.
Supervises, coordinates and reviews the work of assigned staff.
Recommends candidates for employment, conducts performance evaluations and salary reviews for assigned staff, and applies company policy.
Other Skills and Abilities
Must have a thorough knowledge and understanding of credit union policies and procedures as well as related work experience in operations (teller and new account functions), lending (loan origination) and sales in a financial institution.
Must have the ability to make sound decisions based on credit union policies.
Must have the ability to supervise, train and lead others in providing quality service and selling credit union products and services.
Must have leadership skills which include the ability to motivate and coach employees and gain team buy in.
Must have a proven track record of building trust and confidence with others inside the organization, members and potential customers.
Must have the ability to develop a strong MACU presence in the community. Also, through your marketing efforts and working with other skilled managers you must be able to develop reputable relationships and communicate with Select Employee Groups (SEG's) and the business community.
PHYSICAL ABILITIES / WORKING CONDITIONS
Physical Demands
Ability to talk, hear, sit, use hands to handle or feel and reach with hands and arms consistently
Ability to stand, walk, kneel and crouch occasionally
Vision Requirements
Close vision (clear vision at 20 inches or less)
Distance Vision (clear vision at 20 feet or more)
Weight Lifted or Force Exerted
Ability to lift up to 10 pounds consistently and up to 50 pounds occasionally
Environmental
There are no unusually environmental factors
Noise Environment
Moderate noise (business office with computers and printers, light traffic)
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Mountain America Credit Union is an EEO/AA/ADA/Veterans employer.
Mountain American Credit Union