Branch Manager

At Service Minds, service reigns supreme. As a proud member of the Altamont Capital Partners portfolio, we stand as the premier operator of Mister Sparky Electric, Benjamin Franklin Plumbing, and One Hour Heating & Air Conditioning. As the predominant franchise operator within the esteemed Authority Brands system, Service Minds holds a strategic advantage poised for market dominance throughout the Southeast.

We embody the essence of a growth-driven enterprise, with a footprint extending across Florida, Alabama, and Georgia, and ambitious plans to penetrate new markets across the Southeast in the forthcoming years. As we chart a course towards expansion, we are actively seeking a dynamic individual with a passion for growth to join our team and propel our business to new heights. If you're ready to make an impact and be part of an organization where service excellence is non-negotiable, then come aboard and let's shape the future together.

The ideal candidate will be a dynamic leader with a proven track record of success in the plumbing industry. Not only will they be responsible for overseeing day-to-day operations at the branch, but they will also play a key role in training, developing, and retaining our team of service and installation technicians.

In addition to strong leadership skills, the Branch Manager must have a solid foundation in plumbing experience.

Compensation & Benefits

We offer a competitive guaranteed salary plus monthly bonuses. We are proud to offer great benefits including but not limited to:

• Excellent medical, prescription, vision, dental and life insurance

• HSA

• Company vehicle

• Paid time off & Paid Holidays

• 401K with employer match

Job Responsibilities

• Cares deeply about the team and holds them accountable to excellence

• Trains, develops, retains service and install technicians

• Builds wining atmosphere for the team

• Uphold "white collar" image in a "blue collar" industry

• Ensures work completed to code and customers satisfied

• Maximizes sales and profits for the branch

Skills & Experience

• Plumbing experience is a must

• High EQ - able to connect, listen and understand people

• People first, selfless, servant leader mentality

• Excellent communication skills - written and verbal

• Trustworthy and high integrity - does what you say

• Experience leading and growing teams

• Experience in the trades preferred, but not required

Job Duties

• Conduct and present technical and communication training for team

• Approve and finalize payroll

• Conduct routine performance reviews

• Match call volume to technician count

• Conduct Job site visits and technician ride-alongs

• Manage KPI's that lead to sales and profit success

• Manage inventory

• Maintain professional image for business

• Resolve customer complains

• Follow-up with permitting process

Join us and become part of a dynamic team where your skills are valued, and growth opportunities are abundant. Apply now and spark your career with Service Minds.

Disclaimer Statement: This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with this position. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.