Walt Disney Co. Lake Buena Vista , FL 32830
Posted 5 days ago
Job Summary:
Responsible for directing and administering the sales, service and operational efforts of the branch.
Ensures that established policies and procedures are followed. Oversees a full range of products and
services to Members and prospective Members. Ensures that Members are promptly and professionally
served. Trains, directs, and supervises branch employees. Responsible for attainment of production
goals and operating budget.
Effectively supervises branch Employees, ensuring optimal performance.
Assumes responsibility for the effective management of, compliance to and
monitoring of assigned controls, policies, and procedures by self and the
department.
recognition.
Completes orientation of new Employees in overall branch procedures.
Performs cross training as necessary. Conducts security training.
appropriate staffing levels for proper utilization of human resources.
employee.
excellent presentation skills; being comfortable speaking before groups;
keeping others well-informed.
balance between strategic thinking and tactical (operational) implementation;
knowing how to set up systems and processes to get the job done.
Can anticipate the future needs of the company. Have the ability to
develop strategies that can mitigate risks and capitalize on business
opportunities. Are willing to take reasonable risks to achieve
strategies.
Development Plans for each direct report by predetermined deadlines.
Manages low performers and rewards top performers.
resources to achieve goals.
significant change on an organization; developing smart, effective, and
achievable change strategies; providing confident leadership during the most
trying or challenging moments during the change event; making compelling
cases regarding the need for change; directing the change process.
reports.
ensure quality service and sales initiatives are met.
operations and sales.
areas to meet/exceed key measures.
Develops and implements sales strategies to meet and exceed all sales targets.
Supervises work scheduling and workflow of daily routine operations.
Ensures that operations are conducted in accordance with established Credit
Union policies, legal and regulatory requirements, and audit standards.
Provides suggestions for improved effectiveness.
hours and tests security equipment quarterly.
Union services.
goals.
operational activities of the assigned branch.
branch.
and CORE. Communicates results to Employees.
ensuring Branch Service Managers, Membership Officer, and Member Service
Representative accountability.
Assumes responsibility for the effective administration of branch functions.
Approves check deposits and withdrawals, the waiving and releasing of check
holds, wires, and all other negotiable items above teller or MSR limits or other
exception basis.
accounting, loan processing, and credit functions.
(OPEX) controls.
meet established goals.
actions, and responds in written form to senior management and Internal
Audit.
Employees.
Institutes prudent safety measures.
Keeps management informed of branch activities, progress toward established
objectives, and of any significant problems. Requests assistance when
necessary.
builds long-term Member centric profitable relationships with our Members.
This will be achieved through retention, acquisition and growth of assets and
membership base.
selling of all offered financial products and services.
business relations with Members.
Members' complaints.
Counsels Members regarding their financial needs and services requested.
membership, improve sponsor relationship, and educate membership.
of promotions within the market area.
staff in all products and services.
Assumes responsibility for related functions as required or assigned.
Fills in and performs duties in branch positions as needed.
Manages telemarketing activities for the branch including: identifying lists,
scheduling Employees, summarizing and reporting results.
procedures.
development initiatives.
within the branch's membership base promoting the Credit Union's brand
identity and goodwill. Represents the assigned branch and Credit Union in all
activities within the general market area.
Walt Disney Co.