Branch Manager

Are you a hands-on leader? Are you motivated by helping others achieve their career goals? The Branch Manager position with Evans Bank might be the perfect fit for you!

Evans is seeking a high-energy Branch Manager to oversee our Hamburg branch. Reporting to the Senior Branch Manager, the Branch Manager will utilize leadership skills to work closely with their team of Universal Bankers (Tellers) and Relationship Bankers to build a consistent and strong service and sales culture while ensuring efficient day-to-day operations.

What We Offer:

• An inclusive culture where associates are empowered to bring their authentic selves to Evans
• A collaborative environment where good listeners with high standards thrive
• A growing organization where people are engaged and empowered to solve problems and make decisions
• Frequent, timely coaching sessions to enable professional growth
• The ability to leverage your strengths and passions while making a lasting impact on the community
• Competitive compensation and benefits
• Paid volunteer time to contribute to the betterment of the communities we serve

What We Ask Of You:

• Responsible for overall smooth and efficient day to day operations of the branch, upholding all bank policies, procedures, and regulations
• Oversee and ensure that accepted levels of control are met for security, regulatory and operational requirements
• Assist customers in opening accounts, loan requests, and the closing of loans
• Handle escalated customer situations
• Responsible for the overall sales performance of the branch, working closely with other members of the retail team to build internal sales and culture at the branch
• Ability to interview candidates as needed
• Perform platform and universal banker duties as needed
• Responsible for ensuring all staff are abiding by operational procedures as established by the Audit and Operations area
• Conduct regular coaching sessions with associates, providing constructive feedback on performance and ways to improve; ensure branch associates are cross trained to ensure maximum levels of productivity
• Develop a sound branch staffing plan that is in place including requests for additional staff during peak periods to meet customer demands
• Lead and direct regular staff meetings and training as needed
• Embrace the organization's commitment to excellence by maintaining a strong knowledge of Evans Bank products and services to effectively refer solutions across various businesses and achieve referral goals
• Build strong relationships through engaging in WNY community
• Responsible for profitability of branch

Experience & Competencies:

• Proven sales experience with the ability to

• Sell/refer products and services to customers and non-customers

• Plan, develop, and execute a personal and branch sales plan

• NMLS or ability to attain within 30 days

• Notary Public or ability to attain within 180 days

• Prior retail banking supervisory experience strongly preferred

• Comprehensive knowledge of bank products and services preferred

• Comfort in a fast-paced, high-volume work environment

• Proficient time management skills

• Passion for coaching and developing a team

• You enjoy supporting team and individual goals

• You thrive in learning through hands on experience

• You get excited about making an impact

This position is anticipated to pay a base rate between $57,560/annually and $ 84,421/annually. This rate does not include potential incentive pay and benefits paid for by the company which may be in addition to the base rate of pay. The base rate of pay is determined by factors such as required experience, skill set needed, business impact of position, value of budget oversight and people management, among other factors. Your Talent Acquisition Specialist will be able to answer specific questions you may have regarding the base pay range for this position.

Evans Bancorp, Inc. announced that on September 9, 2024, it entered into a definitive agreement to merge with NBT Bancorp. NBT Bank, N.A., is a full-service community bank headquartered in Norwich, NY. The transaction is anticipated to close in the second quarter of 2025, subject to the satisfaction of customary closing conditions, including approval by the shareholders of Evans and the receipt of required regulatory approvals.

Equal Employment Opportunity has been, and will continue to be, a fundamental principle at Evans and its subsidiaries, where employment is based upon personal capabilities and qualifications without discrimination on the basis of race, color, creed, religion, sex, national origin, age, disability, marital status, citizenship status, military status, sexual orientation, victims of domestic violence, protected veterans status, gender identity, genetic information, genetic predisposition or carrier status and any other category protected by law. This policy of Equal Employment Opportunity applies to all policies and procedures relating to recruitment and hiring, compensation, benefits, termination and all other terms and conditions of employment. This includes compensation based upon external and internal job worth in order to provide fair and competitive wages to associates.