Branch Manager- Construction Defect Claims

Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives of our clients and claimants, offering you the opportunity to join a team where your skills and dedication can truly make a difference. GUIDE. GUARD. GO BEYOND.

We believe that every candidate brings something special to the table, including you! So, even if you feel that you're close but not an exact match, we encourage you to apply.

Overview

Role specifics:

Leadership opportunity on a dedicated/longstanding construction client

• Jurisdictions: Nationwide

• Licenses: N/A

• Location: This role is eligible for fully remote work.

How you'll make an impact

Supervise: leads a branch in performance of all claim handling related functions.

Drive Talent: Take charge of adjuster hiring and training, encouraging a culture of performance and continuous improvement.

Training: Participates in training of various positions within the branch.

Promote Best Practices: Guide claims team to handle claims in accordance with GB's Best Practices.Demonstrates a thorough understanding of corporate policies and procedures.

Utilize Technology: Harness the power of Gallagher's technology to enhance your team's efficiency and overall quality of service.

Performance Management: Define team goals, motivate performance, and effectively manage workloads to ensure optimal efficiency. Defines branch goals and communicate them throughout the branch.

Client Communication: Communicate with clients, carriers, and brokers in a professional, positive, and proactive manner. Directly and actively engages with clients, Account Management, sales and other parties to continually refine the branches understanding of client requirements.

About You

Ideal candidates for this position will have:

• Claims Background:

• highly technical claims background in construction defect required

• ability to interpret and apply policy language to make coverage determinations is key

• client experience with home builders/developers

• highly experienced in high exposure construction claims

• Prior leadership experience: Preferred

• Jurisdictional Experience: Nationwide

REQUIRED QUALIFICATIONS:

• High school diploma and 15 years related claim experience required.

• At least 5 of supervisor experience required.

• Appropriately licensed and/or certified in all states in which claims are being handled. Knowledge of all team member related functions.

Appropriately licensed and/or certified in all states in which claims are being handled. Knowledge of all team member related functions.

DESIRED:

• Bachelor's degree preferred.

#LI-MD2

Compensation and benefits

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you'll get, depending on your job level these benefits may improve:

• Medical/dental/vision plans, which start from day one!

• Life and accident insurance

• 401(K) and Roth options

• Tax-advantaged accounts (HSA, FSA)

• Educational expense reimbursement

• Paid parental leave

Other benefits include:

• Digital mental health services (Talkspace)

• Flexible work hours (availability varies by office and job function)

• Training programs

• Gallagher Thrive program - elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing

• Charitable matching gift program

• And more...

We value inclusion and diversity

Click Here to review our U.S. Eligibility Requirements

Inclusion and diversity (I&D) is a core part of our business, and it's embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as "protected characteristics") by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.