Cummins Boise , ID 83701
Posted 5 days ago
Branch Manager
Description
Branch Manager
Our culture believes in POWERING YOUR POTENTIAL . We provide global opportunities to develop your career, make your community a better place and work with today's most innovative thinkers to solve the world's toughest problems.
We believe in flexibility for you to explore your passions while making an impact through meaningful work within our inclusive workforce. That's what #LifeAtCummins is all about.
We are looking for a talented Branch Manager to join our team specializing in General Management for our Distribution Business Segment in Boise,ID / or you home office.
In this role, you will make an impact in the following ways:
Manages the day-to-day operations at a defined location; responsible for all functions and financial metrics in a group of branches in a specific business segment or small geography.
Manages branches through Branch Managers.
Responsible for all functions and financial metrics for the group of branches.
Develops the Annual Operating Plan with input from Business Development and Branch Managers; manages the business to the Annual Operating Plan; monitors all appropriate business metrics including Branch balanced scorecards, profit and loss metrics, and asset metrics.
Manages market analysis for span of responsibilities.
Ensures business growth by managing annual marketing and sales plan; develops and maintains business relationships with customers, and develops new business partners and alliances for the business segment or small geography.
Develops a deep understanding of Cummins' business in the region, globally, and across all business units.
Manages customer satisfaction for the Branches as measured by Net Promoter Score and Lens of the Customer programs; encourages a culture of customer service; recruits, develops, motivates, and retains high quality customer service employees.
Manages customer service through Branch operations.
Manages warranty submission and rejection; develops an understanding of repetitive warranty issues and provides feedback to the organization to ensure product and service improvement; monitors Repair Event Cycle Time and implements improvements within the branches.
Manages compliance with health, safety, and environmental standards and compliance; oversees health, safety, and environmental audits.
Encourages a culture of corporate responsibility for the benefit of employees and the communities in which Cummins operates.
Manages, develops, and motivates employees; completes, agrees to and monitors work plans and Individual Development Plans for Branch Managers
Qualifications
Skills
Education, Licenses, Certifications
College, university, or equivalent degree in required Business Administration, Engineering, or related subject required.
Six Sigma Green Belt certification or Sponsor certification required.
Experience
Significant relevant experience required, including managerial and budgetary experience.
The General Manager in Boise must have Knowledge of the overall business structure and function of a Cummins branch.
Experience on the Service side of the business is a plus.
Building and maintaining customer relationships is a key component of the General Manager role.
Must lead the branch in all areas of safety and make safety culture improvement a priority.
This role will be based in Boise, Idaho and report directly to the Area Vice President.
Compensation and Benefits
Base salary range is $100,000-150,000. Pay rate will commensurate with experience. Additional benefits vary between locations and include options such as our 401(k) Retirement Savings Plan, Cash Balance Pension Plan, Medical/Dental/Life Insurance, Health Savings Account, Domestic Partners Coverage and a full complement of personal and professional benefits.
Cummins and E-Verify
At Cummins, we are an equal opportunity and affirmative action employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law. Cummins validates right to work using E-Verify. Cummins will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization.
Job GENERAL MANAGEMENT
Primary Location United States-Idaho-Boise-US, ID, Boise, Cummins Rocky Mountain
Job Type Experienced
Recruitment Job Type Exempt
Job Posting May 9, 2024, 8:30:10 AM
Unposting Date Ongoing
Organization Distribution Business
Role Category Onsite
Relocation Package Eligible
Req ID: 240003X7
Cummins