Sorry, this job is no longer accepting applications. See below for more jobs that match what you’re looking for!

Branch Manager (740-948)

Expired Job

Eagle Bancorp, Inc. Arlington , VA 22201

Posted 2 months ago

Establishes, retains, and deepens relationships with new and existing clients. Provides quality service to internal and external clients through effective and professional written and verbal communication. Responsible for overall operations of branch and adherence to policies and procedures. Responsible for in-branch sales activities to assist the Branch Relationship Manager in ensuring the branch meets assigned goals. Responsible for activities that contribute to cross-sell and fee income goals and retention of existing client relationships. May manage and lead branch staff for optimal performance in sales, service and operations. Comply with policies, procedures, rules and regulations, and complete training requirements as warranted for the position.

  • Consistently provides excellent client services to external and internal clients.

  • Proficient with setting up complex accounts and related services.

  • Proficient in performing account maintenance.

  • Answers internal and external phone calls and e-mails.

  • Reviews policies and procedures.

  • Completes all required training.

  • Participates in monthly branch audits.

  • Participates in and/or leads "Branch Huddles" and other necessary meetings.

  • Contributes towards business development efforts.

  • May act as back up to the Branch Relationship Manager.

  • Processes teller transactions/balances cash as needed.

  • May provide leadership, coaching, and support to direct reports.

Required Skills

  • Proficient use of Platform and Teller system.

  • Advanced knowledge of banking products and services.

  • Knowledge of banking regulations, policies, and procedures.

  • Hand-eye coordination is required for using keyboard to enter transaction information.

  • Ability to lift boxes of coins weighing up to 15 pounds.

  • Flexibility in schedule is required.

  • Travel required for float positions and may be required for all others.

  • Excellent oral and written communication when interacting with internal and external clients.

  • Excellent interpersonal skills when interacting with internal and external clients.

  • Strong attention to detail.

  • Excellent organizational skills.

  • Excellent client service skills.

  • Personifies the Bank's commitment to Relationships FIRST

Required Experience

  • High School Diploma or equivalent required.

  • At least five (5) years of branch banking experience required.

  • At least three (3) years of leadership experience required.

We are an equal opportunity employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color or any other protected class.

Job Location Arlington, Virginia, United StatesPosition TypeFull-Time/Regular


See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Branch Operations Coordinator

M&T Bank

Posted 6 days ago

VIEW JOBS 11/15/2018 12:00:00 AM 2019-02-13T00:00 Retail Banking Division Full Time - Branch Operations Coordinator 37.5 Hours Per Week Glebe-Lee Branch Arlington, VA FUNCTION: Performs the operations and service functions of the branch, including adherence to all security, reconciliation, monitoring and balancing policies and procedures. Specializes in our branch customer experience through lobby management, transactions, and servicing for retail and business customers. POSITION RESPONSIBILITIES: Perform operational duties for the assigned branch, to include: Function as the Vault Custodian Complete branch currency ordering, and maintain negotiable inventory. Function as the ATM Custodian, to include balancing Perform sporadic cash counts for ATM and Service Associates Coordinate truncated work Maintain appropriate audit logs for the branch. Maintain forms / files in branch send documents monthly to analysts for testing Perform over-rides and approvals for the Service Associate role. Ensure adherence to and education of all policies and procedures Ensure compliance with operational, security and control policies/procedures, preventing fraud and protecting customer assets. Perform servicing and transaction duties. Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies. Promote an environment that supports diversity and reflects the M&T Bank brand. Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable. Complete other related duties as assigned. NATURE AND SCOPE: The position is responsible for interacting with appropriate areas of the Bank to ensure branch-related operational issues are resolved efficiently and accurately. The position is responsible for providing exceptional service to branch customers and resolving routine customer problems in a timely manner. The position serves as the primary focal point for daily operational activities. It is important for the position to stay current on operational changes and demonstrate good risk management decisions to assist the branch in managing preventable losses and reduce fraudulent activity. MANAGERIAL/SUPERVISORY RESPONSIBILITY: None MINIMUM QUALIFICATIONS REQUIRED: High School Diploma or equivalent (GED) and a minimum of 1 years proven retail branch experience or proven customer service operations management experience. Proven ability to demonstrate exceptional customer service Strong organizational, time management and prioritization skills Ability to interact with varying customers (consumer to small business) and to effectively handle difficult customer conversations. IDEAL QUALIFICATIONS PREFERRED: Associate's Degree Notary public license Bilingual based on branch needs Fundamental understanding of branch profitability PHYSICAL REQUIREMENTS: Ability to stand for long periods of time Prolonged use of hands and fingers Ability to lift light to heavy objects weighing 5lbs to 30lbs Ability to read fine print Ability to interact with customers in an open face-to-face work environment We encourage candidates with relevant military experience to apply. About M&T At M&T, we strive to be the best place our employees ever work, the best bank our customers ever do business with and the best investment our shareholders ever make. So when looking to advance your career, look to M&T. As a top 20 US bank holding company and one of the best performing regional banks in the country, we offer a wide range of performance based career development opportunities for talented professionals. And through our longstanding tradition of careful, conservative and consistent management and a strong commitment to the communities we serve, we continue to grow with a focus on the future. M&T Bank Arlington VA

Branch Manager (740-948)

Expired Job

Eagle Bancorp, Inc.