U.S. Bank is seeking a resourceful IT Generalist with installation and desktop support experience to contribute toward the success of our technology initiatives.
Provides support for all IT related activities (applications to infrastructure) in a large or complex facility/regional office.
Coordinates small to medium size technical projects.
Assists senior technical staff in the design and planning of installations for software and hardware applications.
Installs, maintains, and administers hardware, software, and network components. Ensures proper operation of local servers and peripherals.
Provides programming and administration support for local applications and databases. Installs, debugs, and troubleshoots operation support and automation systems, systems software and hardware applications, and support products.
Installs and supports local applications.
Evaluates and applies software and application updates; ensures backup and recovery capabilities.
Performs moves, changes, enhancements, and corrections to office layout for PC's, printers, and other hardware.
Provides technical support for workstations and office applications.
Suggests improvements to processes and procedures and works with senior technical management to implement improvements.
Provides technical expertise to Customer Service and Implementation peers throughout the enterprise as well as technical leadership and project management guidance to less senior Customer Service and Implementation staff.
Successful applicants will exemplify US Bank's ethical principles of uncompromising integrity, respect for others, accountability for decisions and actions, and good citizenship.
Bachelor's degree or equivalent work experience
At least 10 years experience within a total Information Technology (IT) environment.
Working experience in:
Extensive experience in:
System and technical integration
Application development tools
Application delivery process
IT quality assurance
Network and internet security
IT standards, procedures, policy