Sorry, this job is no longer accepting applications. See below for more jobs that match what you’re looking for!

Branch Customer Service Representative

Expired Job

AAA Southern New England Milford , CT 06460

Posted 2 months ago

JOB RESPONSIBILITIES

Utilizes Touchpoints & cross selling techniques to promote positive member relations and enhance the value of Club membership.

Promote the sales of primary and associate memberships, counsels public on benefits accruing to AAA members, including AAA Plus, AAA Premier and AAA credit card programs; makes any changes on existing memberships and assists members with membership problems; processes transactions and reports, where applicable. Consistently meets and/or exceeds minimum member satisfaction scores.

Provides assistance to members for all travel needs, accommodations and points of interest; provides AAA publications and other materials to members; makes hotel and motel reservations for members; counsels members regarding special packages/city tours or travel promotions that may be offered.

Assists members in obtaining International/Inter-American Driving Permits; takes passport photos; assists members in obtaining car rentals; sells a variety of travel products; sells travelers checks, entertainment tickets and all other Club products to members.

Whenever appropriate, counsels members on the need to arrange for total travel protection such as AAA Plus, AAA Premier, Associate Memberships and other products. Refers members to AAA Insurance Agency, financial services for review of auto and homeowner coverage.

Assists members with a variety of reservations including, but not limited to accommodations, amusement tickets, ferries and ground transportation by supplying rates schedules and booking same.

Receives payments from walk-in members for a myriad of products and services including, but not limited to membership dues, travel agency purchases, entertainment and amusement park tickets IDP's, IADP's passport photos, atlases, etc.

When required, assists with the activity reports, including cash report, handles the closing procedures for the branch.

Sells American Express travelers cheques and complies with all rules governing those transactions; sells Travel Money Products, strives to cross-sell Cheques for Two whenever possible; assists member with the cashing of cheques and processes claims for lost or stolen cheques.

Adheres to all policies and procedures pertaining to the security of cash, travelers cheques, ticket inventory and other Club property.

Serves as a resource to members by processing auto loans and home equity loans for members.

Performs job duties according to department policies, procedures and practices.

QUALIFICATIONS High school diploma or general education degree (GED). Strong sales skills; ability to function as a team player and to adapt to changing priorities and conditions; ability to recommend & sell products and services while maintaining a high level of customer service. Ability to express or exchange information by means of spoken word, both in person and on the telephone, strong interpersonal skills; good problem solving skills; understanding of basic mathematical skills; knowledge of computer software applications; ability to operate office equipment; attention to detail and the ability to write information neatly and accurately; ability to maintain confidentiality.

AAA Northeast is one of the largest and most innovative membership organizations in North America. It is a multi-business organization comprising more than 60 locations in a six-state area.

We provide valuable roadside service to our 5.1 million members, as well as many specialized services such as Financial Services & Loans, Insurance, Travel, Discounts, Auto Glass, and Driver Training. AAA is a key advocate for issues impacting the traveling public, such as highway safety, road maintenance and related legislation. We have a unique organizational model and many of our businesses are the largest and most sought after in their industries.

AAA Northeast employees help and serve as a way of life. Through a 100-year legacy of service stewardship, our employees make valuable contributions to our workplace and the community that surrounds us. In order to continue our mission, our organization is expanding and we need talented people to work alongside us in creating our next 100 years.

Apply On-lineSend This Job to a Friend



See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Macys Seasonal Retail Customer Service Early Mornings Flex Connecticut Post

Macy's, Inc.

Posted 2 days ago

VIEW JOBS 11/14/2018 12:00:00 AM 2019-02-12T00:00 71166165 Join this dynamic store team and you will have the opportunity to perform a wide range of retail functions ensuring that the customer is always our #1 priority. As a Customer Service Associate, you'll perform placement and replenishment of merchandise on the selling floor, complete price changes, set up sales, and fill customers' on-line orders. As the holiday season progresses, you'll create an exceptional shopping experience by engaging with customers, completing register transactions and delivering a clean, neat, and easy to shop environment. In a Flex (Flexible Work Team) position, while you won't have assigned shifts or guaranteed hours each week, you'll have maximum flexibility to earn money – and a generous employee discount - around your personal schedule. On key days or peak shopping times you will be assigned a shift. These assigned shifts are based on preferences that you set and update periodically during the year. Any schedule hours listed in the job posting title are subject to change based on business needs. All holiday associates may be required to work hours other than those stated in the job posting title on weekends, or on key holiday events such as the Friday after Thanksgiving. Click here to see the full job description for the Seasonal Retail Customer Service Associate, including all essential functions and qualifications. Seasonal Customer Service Associate shift start times will vary by location. Shift start times include: * Early Mornings - Shift starts between 4 am and 6 am * Mid Mornings - Shift starts between 7 am and 10 am * Afternoons - Shift starts between 11 am and 2 pm * Mid Afternoons - Shift starts between 3 pm and 5 pm * Evenings - Shift starts between 6 pm and 9 pm * Late Evenings - Shift starts between 10 pm and midnight Essential Functions Include: * Ensuring the in-store and online customer are always the #1 priority * Assisting in pulling merchandise from the selling floor and stock rooms to fill on-line orders * Engaging with customers and assisting them in fulfilling their shopping needs * Completing transactions using our point of sale registers * Maintaining sales floor and fitting room recovery standards * Executing merchandising tasks including placement of merchandise, movement of fixtures and merchandise, stockroom maintenance and organization, replenishment of the sales floor, and execute price changes * Executing signing in a timely and accurate manner to include organization, maintenance, sign set-up and removal * Flex between tasks as directed by a Supervisor * Regular, dependable attendance and punctuality * Perform other duties as necessary Qualifications Include: No prior experience is required. Seasonal Customer Service Associates should have excellent communication skills, enjoy engaging with customers, and be comfortable using technology. Along with a strong sense of urgency, he/she should possess the ability to work both independently and as part of a team. This position involves standing for at least two consecutive hours, and involves lifting at least 30 lbs. Must be available to work a flexible retail schedule, which may include day, evening, weekend and/or holidays, based on department and/or store/company needs. This job overview is not all inclusive. In addition, Macy's, Inc. reserves the right to amend this job overview at any time. Macy's is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. Macy's, Inc. Milford CT

Branch Customer Service Representative

Expired Job

AAA Southern New England