Flagstar Bank Saint James , NY 11780
Posted 1 week ago
Position Title
Branch Banking Client Consultant II
Location
St. James - 339 (St. James, NY)
Job Summary
JOB SUMMARY
The Branch Banking Client Consultant II provides best in class experience by resolving concerns and providing various product details that focus on meeting the financial needs of our clients. Focuses on client management, client retention, and introductions to key bank partners (Mortgage, Business Banking) to ensure our clients have access to experts who can help them achieve their financial goals. This position will have greater lending and basic investment interactions and will participate in more complex banking conversations with clients.
Pay Range: $19.13 - $23.91 - $28.69
Pay Range: Local Minimum Wage - $0.00 - $0.00
Job Responsibilities:
JOB RESPONSIBILITIES:
ADDITIONAL ACCOUNTABILITIES:
Performs more moderately complex special projects, and additional duties and responsibilities as required.
Consistently adheres to regulatory and compliance policies and standards linked to the job as listed and complete required compliance trainings. Accountable to maintain compliance with applicable federal, state and local laws and regulations.
JOB REQUIREMENTS:
Education level required: High School / High School Equivalency (GED, HiSET, TASC) / Foreign Equivalent
Minimum experience required: 4 - 5 years customer service and sales experience, (including in the financial services industry
Requires National Mortgage Licensing System (NMLS) registration under the terms of the S.A.F.E. Act of 2008 and Regulation Z. NMLS registration can be completed after job entry date.
Ability to train and mentor others, including products and platform procedures.
Experience with using and demonstrating digital products and self-service technologies, preferred.
Flagstar Bank