Box Office / Cashier

Cinemark Los Angeles , CA 90009

Posted Yesterday

Summary

Creates a welcome environment for Customers. Sells tickets to movies and special events. Provides movie and event information. Enforces film studio and theatre admission policies. Cleans and maintains the box office area. Responsible for security of cash and tickets. The Box Office Cashier may also be asked to double as the Concession Worker, Restaurant Worker, or Usher, as staffing needs require, and should, therefore, be able to perform the essential functions of those positions as well.

Essential Job Responsibilities

  • Greets Customers and visitors in a professional manner.

  • Provides movie, special event, and general theatre information.

  • Suggests alternative movie selections, as appropriate.

  • Enters ticket sale, accepts payment, processes transaction, and makes correct change.

  • Prevents underage children from seeing adult audience (R-rated and NC-17 rated) movies.

  • Complies with film studio admittance policies, including any pass and/or discount ticket restrictions.

  • Processes pass admissions.

  • Voids passes, coupons, and discount tickets after the transaction has finished.

  • Processes refunds when necessary and completes any required forms.

  • Answers telephone in a professional manner.

  • Keeps box office area clean and clutter-free.

  • Responsible for cash balance at end of shift.

  • Updates box office marquees and displays.

  • Watches for safety or security issues (trip hazards, lighting, suspicious persons, etc.) and reports to management.

  • Performs other work-related duties as assigned.

Requirements

Minimum Requirements:

  • Available to work evening hours, weekends, and holidays.

  • Requires regular and consistent attendance.

  • Ability to communicate with all ages, genders, and personalities.

  • Ability to effectively and regularly converse in and comprehend in English.

  • Ability to speak clearly and to hear or lip-read adequately.

  • Manual dexterity and an aptitude for mathematics is required to make change, operate computerized ticketing equipment, and change box office signage boards or displays.

  • Box offices are often small and enclosed spaces in which a Cashier is required to stand or sit for an extended period of time.

  • Must be at least 16 years of age.

  • Strong verbal and interpersonal skills.

  • Ability to work independently.

  • Accurate cash handling and math skills.

Physical and Environmental

Requirements:
  • Frequent bending, kneeling, and lifting up to 50 lbs.

  • Frequent standing, walking and reaching around the theater.

  • Noise level may be moderate to high at times.

  • Be able to work in a standing position for extended periods of time.

  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Note: This job description is intended only as a general guideline of your duties and responsibilities at Cinemark and is not a legally binding contract. Cinemark reserves the right to amend, change or terminate the job description, as it deems appropriate. Any change amendments, or modifications may be implemented even though they have not been communicated, reprinted or substituted in this job description.

All Cinemark theatres are designated smoke-free workplaces. This includes vapor, electronic, conventional, cigars, etc.

Cinemark USA, Inc. is an Equal Opportunity Employer


Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Audience Service Worker Box...

California State University System

Posted Today

VIEW JOBS 7/20/2018 12:00:00 AM 2018-10-18T00:00 CSU Job Listing Details Printable version E-Mail this listing Campus: Northridge Job ID: 7651 Job Title: Audience Service Worker - Box Office (Continuous) Appointment Type: Temporary Time Base: Part-Time Date Posted: July 10, 2018 Closing Date: Open until filled Link to Apply Online: https://cmshr.csun.edu/psc/HNRPRD/EMPLOYEE/HRMS/c/HRS_HRAM.HRS_CE.GBL Campus Employment Homepage: http://www-admn.csun.edu/ohrs/ Description: Audience Service Worker - Box Office (Continuous)(JID 7651) Helper/Aid Performing Arts Complex Part Time / $11.00 - $17.48 per hour CSUN's Commitment to You CSUN is committed to achieving excellence through teaching, scholarship, learning and inclusion. Our values include a respect for all people, building partnerships with the community and the encouragement of innovation, experimentation and creativity. CSUN strives to cultivate a community in which a diverse population can learn and work in an atmosphere of civility and respect. CSUN is especially interested in candidates who make contributions to equity and inclusion in the pursuit of excellence for all members of the university community. About the University One of the largest universities in the country, California State University, Northridge (CSUN) is an urban, comprehensive university that delivers award-winning undergraduate and graduate programs to nearly 40,000 students annually and counts more than 330,000 alumni who elevate Southern California and beyond. Since its founding in 1958, CSUN has made a significant and long-term economic impact on California, generating nearly $1.9 billion in economic impact and more than 11,700 jobs each year. The LAEDC recognized CSUN as its 2015 Eddy Award winner for its positive economic impact. Serving more students on Pell Grants than any other institution in California, CSUN is also a social elevator and one of the most diverse universities in the country. CSUN ranks 13th in awarding bachelor's degrees to underrepresented minority students and seventh in bachelor's degrees to Latino students, serves the 13th largest Jewish student population, and enrolls the largest number of students who are Deaf and hard-of-hearing of any U.S. state university. The journal Nature recently named CSUN a Rising Star for scientific research, and the NSF ranks CSUN in the top five nationally among similar institutions for graduates who go on to earn doctorates in the sciences. CSUN is where individuals rise. And through them, so does Greater Los Angeles and beyond. About the Department The Younes and Soraya Nazarian Center for the Performing Arts (The Soraya) includes two venues, a 500-seat auditorium, and the new 1700-seat state of the art proscenium theater/concert hall. The Soraya presents about 50 performances per year of world-class artists of all genres and disciplines. Located in the nation's second largest market, Los Angeles, The Soraya operates at the highest level of professional and artistic excellence. Major Duties Under general supervision, the Audience Service Worker - Box Office assists the Box Office Supervisor and Box Office Assistant in the sale of tickets to the public for performances held in the Younes and Soraya Nazarian Center for the Performing Arts (The Soraya), the Plaza del Sol (PdS) as well as other Campus Theatres such as The Experimental Theatre. The incumbent assists the Supervisor and Assistant in performing a variety of box office tasks including cash and credit card handling, multi phone line usage, assisting guests with the purchase of tickets either over the phone or in person having the knowledge of the House seating, costs of individual seats, series seats, discounted seats; is flexible and patient answering questions regarding policies and procedures on multiple theatres and printing tickets; helps with stuffing envelopes, mailings, and will call; sets up tables and chairs as needed; assists with the selling of artist and venue merchandise on days and/or nights of performances; provides the highest level of customer service in every aspect of the guest experience in the sale of tickets and merchandise for The Soraya and PdS; and performs other duties as assigned. Qualifications Current Red Cross certification in CPR and First Aid is preferred. Bilingual is a plus. Alpha/numeric data entry at 35 keystrokes per minute desirable. Knowledge, Skills, & Abilities Knowledge of theatre etiquette, standards and protocol, performing arts center structure and knowledge of house seating and university facilities, policies, and organization is a plus. Ability and specialized skills to: demonstrate excellent customer service and public relations skills; work with a wide variety of personalities in the execution of events; be outgoing and enjoy working with people; working with crowd control; exhibit exceptional dependability, flexibility, and patience in interactions with others; provide excellent verbal and written communication; lift 35 lbs; display a detail-oriented work attitude; multi-task; work independently and as part of a team to accomplish goals; work under pressure and adhere to deadlines; establish and maintain effective working relationships with guest artist, vendors, students, faculty, staff, clients, patrons, guests, peers and upper management. If involved with off-campus tabling events, proof of auto insurance, provision of good driving record, and completion of CSUN defensive driving online course are required. Pay, Benefits, & Work Schedule The salary range for this classification is: $11.00 - $17.48 per hour. The anticipated hiring rate is $11.00. HOURS: Intermittent; On-Call; up to 40 hr/wk. The work schedule varies and is based upon the scheduled usage of the venues. Work Calls are based on The Soraya/PdS and renter contract requirements and may vary at different times of the year. TEMP: Temporary-renewable, end date to be determined. General Information This position is a sensitive position as designated by the CSU. A background check (including a criminal records check) must be completed satisfactorily. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position. How To Apply Applications are currently being accepted to establish a Classification POOL. Applications for these on-call positions will be accepted on a continuing basis through June 30, 2019 or until an adequate amount of applications have been received. Candidates should apply by completing the CSUN on-line application utilizing: http://bit.ly/HRCSUN link. NOTE: Internal candidates should apply through the portal by accessing the View Job Openings/Apply link on the Human Resources/Employee pagelet. Applications received prior to July 20, 2018, will be considered in the initial review and review of applications will continue until position is filled. For more detailed information on the application and hiring process, please visit the link below: www.csun.edu/careers Equal Employment Opportunity CSUN is an Equal Opportunity Employer and prohibits discrimination on the basis of race, color, ethnicity, religion, national origin, age, gender, gender identity/expression, sexual orientation, genetic information, medical condition, marital status, veteran status, and disability. Our nondiscrimination policy is set forth in CSU Executive Order 1096. Reasonable accommodations will be provided for applicants with disabilities who self-disclose by contacting Recruitment Services at ext. 2101. California State University System Los Angeles CA

Box Office / Cashier

Cinemark